Gasa, Sifiso2025-01-232025-01-232023Gasa, Sifiso. (2023). Psychological contract and trust – implications for organisational performance in the clearing and forwarding sector [Master’s dissertation PhD thesis, University of the Witwatersrand, Johannesburg].WireDSpace.https://hdl.handle.net/10539/43629A research project submitted in partial fulfillment of the requirements for the degree of Masters in Business Administration to the Faculty of Commerce, Law and Management, Wits Business School, University of the Witwatersrand, Johannesburg, 2023A psychological contract contravention is a common occurrence in organisations, often resulting in a breakdown in trust between employer and the employee. This occurrence is in contrast with the organisation’s objective of optimal performance and to increase profits (Morsch & Dijk, 2020). This phenomenon has adverse consequences in the organisation through employees that are disengaged, high employee turnover/attrition, employee performance, skills and knowledge, skill erosion to name but a few. All these have an impact on organisational performance (Whalley, 2021en© 2024 University of the Witwatersrand, Johannesburg. All rights reserved. The copyright in this work vests in the University of the Witwatersrand, Johannesburg. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of University of the Witwatersrand, Johannesburg.Psychological contractcontract and trustClearing and forwarding sectorUCTDSDG-8: Decent work and economic growthDissertationUniversity of the Witwatersrand, Johannesburg