Mothetho, Corren Dumisa2017-10-032017-10-032017Mothetho, Corren Dumisa (2017) Network governance in the Tshwane metropolitan municipality, University of the Witwatersrand, Johannesburg, <http://hdl.handle.net/10539/23223>http://hdl.handle.net/10539/23223Submitted in partial fulfillment of the requirements for the degree of Master of Management in Public Policy in the Wits School of Governance, Faculty of Commerce, Law and Management February 2017The objective of the study is to investigate problems and trends experienced in implementing Network Governance in the City of Tshwane. Local government/municipalities are at the forefront of service delivery. Voters assess government’s performance through the provision of basic services to residents. Government’s ability to deliver services is mainly dependent on the governance models that they adopt. Governments adopt different governance models in the quest to improve service delivery. One of the most widely adopted models of governance that is seen to be progressive in improving the provision of services is Network Governance. The study adopted a qualitative methodology approach because the objective was to understand the challenges experienced in implementing the network governance model in the City of Tshwane. In-depth interviews were conducted using a structured questionnaire as a main tool of data collection. The interviews were conducted with 22 respondents who comprised City officials, councillors, civil society and members of the community. The study established that there were shortcomings in the implementation of Network Governance in the City of Tshwane. The findings also indicate that Network Governance was not adopted as a service delivery implementation model in the City of Tshwane. The study reflects that the Regions are not well capacitated to enhance principles of Network Governance. The findings reveal various problems in stakeholder management and communication which impede the implementation of Network Governance. The following recommendations are made to improve the implementation of Network Governance: The City of Tshwane must institutionalise Network Governance through policies; and standard protocols and procedures for network governance must be formulated to guide the implementation of the Network Governance policy.Online resource (viii, 90 leaves)enCivil service--South AfricaPublic administration--South AfricaThesis