1 Understanding the attributes and characteristics of cryptocurrency ownership: A South African study Hasita Jetha 1374810 Ethics clearance number: SOA-2022-07-02 Supervisor: Yogesh Brahmbhatt University of the Witwatersrand School of Accountancy A research project submitted in partial fulfilment of the requirements for the degree of Master of commerce by coursework and research report in the field of accountancy in the faculty of commerce, law, and management, University of the Witwatersrand, Johannesburg, 31 March 2023. 2 Declaration I, Hasita Jetha, hereby declare that this is a submission of a research report in partial fulfilment of the requirements for the degree of Master of Commerce at the University of the Witwatersrand, Johannesburg. I further state that this report represents my own original and unaided work and has not been submitted elsewhere for examination purposes or for purposes of being awarded a degree at any other university within South Africa or abroad. The report, which has been assessed via Turnitin for plagiarism, contains a reference list where the necessary citations are made using the APA Harvard referencing style. Signed: Hasita Jetha Student number: 1374810 Date: 31/03/2023 3 Abstract Background: This study investigates the attributes and characteristics of cryptocurrency investors in South Africa and the attributes of cryptocurrencies that drive investment or non-investment. Objectives: This study aims to explore the demographics and sociodemographic factors of cryptocurrency investors as well as the emotions and biases that impact investors’ decisions to invest in cryptocurrency in order to investigate the individuals who invest in cryptocurrency and the reasons why they invest in cryptocurrency. Methods: A sample of 298 South African residents aged 18 and above completed an online survey that assessed their cryptocurrency ownership, demographics, motives for investment, attitudes toward cryptocurrency, and other relevant variables. Descriptive statistics and logistic regression analyses were conducted to examine the relationship between these variables. Results: The results showed that cryptocurrency investors are more likely to be males, under the age of 35, who are currently employed and have higher income levels. The individuals’ main motives for investing in cryptocurrency were the opportunity to obtain high returns and the new technology that cryptocurrency encompasses. In addition, the results showed that attitudes toward cryptocurrencies significantly impact their decision to invest in cryptocurrency. Conclusion: These findings suggest that more information relating to the risks involved in cryptocurrency investment as well as the potential of cryptocurrency to be used as a medium of exchange is required among individuals to protect themselves against losses and simultaneously allow them to take advantage of the lucrative benefits that cryptocurrencies offer. Furthermore, policymakers, the government, and businesses require more information regarding cryptocurrencies in order to have the necessary policies in place and to stay competitive. Keywords: Behavioural finance, Bitcoin, cryptocurrencies, digital currencies, fintech, financial literacy, herding behaviour, investment, optimism, overconfidence, trust, risk 4 Acknowledgements Dedication I dedicate this research report to God, who has blessed me with the intellectual capacity, perseverance, and strength to complete this research project. I am grateful for the guidance and wisdom that He has provided me throughout my academic journey. I also devote this research to my parents, who have always supported and encouraged me to pursue my dreams. Their unwavering love and dedication have been a constant source of strength throughout my academic journey. Gratitude I would like to express my deepest gratitude to my research supervisor, Mr. Yogesh Brahmbhatt, for his constant support, guidance, and mentorship throughout this research project. I would also like to thank my family and friends for their emotional support and encouragement. I am grateful for the funding provided by the University of the Witwatersrand, which made this research possible. Finally, I would like to thank the study participants who generously gave their time and effort to contribute to this research. 5 Table of contents Understanding the attributes and characteristics of cryptocurrency ownership: A South African study .................................................................................................... 1 Declaration .............................................................................................................. 2 Abstract ................................................................................................................... 3 Acknowledgements ................................................................................................. 4 Table of figures .......................................................................................................... 9 List of tables ............................................................................................................. 11 Chapter 1 – Introduction ........................................................................................... 12 1.1 Rationale ..................................................................................................... 12 1.2 Research problem ....................................................................................... 14 1.3 Research purpose ....................................................................................... 14 1.4 Significance of the research ........................................................................ 14 1.5 Research question ...................................................................................... 15 Chapter 2 – Literature review ................................................................................... 16 2 Introduction ........................................................................................................ 16 2.1 What is cryptocurrency? .............................................................................. 16 2.1.1 Bitcoin ...................................................................................................... 17 2.2 Behavioural finance theory .......................................................................... 18 2.2.1 Herding ................................................................................................. 20 2.2.2 Overconfidence bias/ self-attribution .................................................... 21 2.2.3 Optimism bias ....................................................................................... 22 2.2.4 Loss aversion ....................................................................................... 23 2.2.5 Confirmation bias .................................................................................. 24 2.2.6 Sentiment ............................................................................................. 24 2.3 Awareness and knowledge of cryptocurrency ............................................. 25 6 2.4 The attributes and characteristics of cryptocurrency investors .................... 26 2.5 Trustworthiness ........................................................................................... 27 2.6 The attributes of cryptocurrency that drive investment ................................ 27 2.7 The attributes of cryptocurrency that drive non-investment ......................... 28 2.8 Conclusion .................................................................................................. 29 Chapter 3 – Method.................................................................................................. 30 3 Introduction ........................................................................................................ 30 3.1 Research design ......................................................................................... 30 3.2 Population and study sample ...................................................................... 30 3.3 Sampling technique ..................................................................................... 31 3.4 Data collection ............................................................................................. 31 3.5 Instruments ................................................................................................. 31 3.6 Data analysis ............................................................................................... 32 3.7 Reliability and validity of the study .............................................................. 37 3.8 Ethical consideration ................................................................................... 37 Chapter 4 – Results and Discussion ........................................................................ 39 4 Introduction ........................................................................................................ 39 4.1 Demographic variables of the sample ......................................................... 39 4.1.1 Ownership and awareness of cryptocurrency of the sample ................ 43 4.1.2 Risk appetite of the sample .................................................................. 44 4.1.3 Financial literacy and Bitcoin knowledge of the sample ........................ 45 4.1.4 Attitude toward cryptocurrency ............................................................. 46 4.1.5 The attributes of cryptocurrency that drive the investment in cryptocurrency ................................................................................................... 47 4.2 The attributes and characteristics of cryptocurrency investors in South Africa 48 4.3 What is the level of awareness of cryptocurrency in South Africa? ............. 53 7 4.4 The attributes of cryptocurrency that drive individuals to invest in cryptocurrency ...................................................................................................... 54 4.5 The attributes of cryptocurrency that drive the non-investment in cryptocurrency ...................................................................................................... 56 4.6 Trust in the South African rand, the Central Bank, and domestic banks ..... 57 4.7 The impact of an individual’s emotions and other biases on their investment decision ................................................................................................................. 59 4.7.1 Overconfidence .................................................................................... 60 4.7.2 Herding and Optimism bias .................................................................. 63 4.8 Logistic regression results ........................................................................... 64 4.8.1 The attributes and characteristics of cryptocurrency investors in South Africa 64 4.8.2 The level of awareness of cryptocurrency in South Africa .................... 66 4.8.3 The impact of an individual’s emotions and other biases on their decision to invest in cryptocurrency ................................................................... 68 4.9 Discussion ................................................................................................... 69 4.10 Does a person’s emotions and other biases impact their decision to invest in cryptocurrency in South Africa? ............................................................................ 70 4.10.1 Herding ................................................................................................. 70 4.10.2 Overconfidence .................................................................................... 70 4.10.3 Optimism .............................................................................................. 72 4.10.4 Attitude toward cryptocurrencies .......................................................... 72 4.11 What is the level of awareness of cryptocurrency in South Africa and do investors understand the risks involved in cryptocurrency investment? ................ 73 4.12 What are the attributes and characteristics of cryptocurrency investors in South Africa? ........................................................................................................ 74 4.12.1 Ownership ............................................................................................ 74 4.12.2 Trustworthiness .................................................................................... 76 8 4.13 What are the attributes of cryptocurrency that drive the investment of cryptocurrency in South Africa? ............................................................................ 77 4.14 What are the attributes of cryptocurrency that drive non-investment of cryptocurrency in South Africa? ............................................................................ 79 Chapter 5 – Conclusion ............................................................................................ 81 5 Introduction ........................................................................................................ 81 5.1 Conclusion on the main findings of this study ............................................. 81 5.2 Limitations of this study ............................................................................... 83 5.3 Areas for further research ........................................................................... 83 References ............................................................................................................... 85 Appendix B – Binomial logistic regression .............................................................. 104 9 Table of figures Figure 1 The market capitalisation of the top ten cryptocurrencies .......................... 18 Figure 2 A bar graph showing the share of cryptocurrency ownership of the sample ................................................................................................................................. 44 Figure 3 A donut graph showing the risk appetite of the sample .............................. 45 Figure 4 A bar graph showing the financial literacy of the sample ........................... 46 Figure 5 A bar graph showing the respondent's basic cryptocurrency knowledge ... 46 Figure 8 A pie graph showing the gender of cryptocurrency investors ..................... 48 Figure 9 A bar graph showing the age of cryptocurrency investors .......................... 48 Figure 10 A bar graph showing the highest level of education of cryptocurrency investors ................................................................................................................... 49 Figure 11 A bar graph showing the employment status of cryptocurrency investors 49 Figure 12 A bar graph showing the financial wealth status of cryptocurrency investors ................................................................................................................... 50 Figure 15 Funnel graphs showing cryptocurrency investors’ main use for cryptocurrency .......................................................................................................... 53 Figure 16 Pie graphs showing the investors’ basic Bitcoin knowledge ..................... 54 Figure 17 A bar graph showing the attributes of cryptocurrency that drive investment among those who have an interest in cryptocurrency investment ............................ 55 Figure 18 A bar graph showing the attributes of cryptocurrency that drive investment among those who have an interest in cryptocurrency investment ............................ 56 Figure 19 A bar graph showing the attributes of cryptocurrency that drive non- investment among those who do not have an interest in cryptocurrency investment57 Figure 20 A bar graph showing cryptocurrency investors’ trust in the South African rand, the SARB, and domestic banks....................................................................... 58 Figure 21 A bar graph showing non-investors' trust in the South African rand, the SARB, and domestic banks ...................................................................................... 58 Figure 22 Bar graphs showing the beliefs of cryptocurrency investors regarding cryptocurrency .......................................................................................................... 60 Figure 23 A bar graph showing the financial literacy of cryptocurrency investors .... 61 Figure 24 A bar graph showing the financial literacy of those who have not invested in cryptocurrency ...................................................................................................... 61 https://people.ey.com/personal/hasita_jetha_za_ey_com/Documents/Documents/Hasita/Masters/Final%20report%20for%20submission%20-%20Hasita%20Jetha.docx#_Toc131198726 https://people.ey.com/personal/hasita_jetha_za_ey_com/Documents/Documents/Hasita/Masters/Final%20report%20for%20submission%20-%20Hasita%20Jetha.docx#_Toc131198726 10 Figure 25 A bar graph showing the Bitcoin knowledge of cryptocurrency investors . 62 Figure 26 A bar graph showing the Bitcoin knowledge of those who have not invested in cryptocurrency ........................................................................................ 62 Figure 27 A bar graph showing the risk appetite of cryptocurrency investors .......... 63 Figure 28 A bar graph showing the risk appetite of those who have not invested in cryptocurrency .......................................................................................................... 63 Figure 29 A pie graph showing the percentage of those interested in cryptocurrency investment who are likely to invest due to herding behaviour .................................. 64 11 List of tables Table 1 Summary of variables included in this study ............................................... 34 Table 2 Frequency table for the gender of the sample ............................................. 39 Table 3 Frequency table for the age of the sample .................................................. 40 Table 4 Frequency table for the highest qualification of the sample ......................... 40 Table 5 Frequency table for the employment status of the sample .......................... 41 Table 6 Frequency table for the taxable income of the sample ................................ 42 Table 7 Frequency table for the financial wealth status of the sample ..................... 42 Table 8 Frequency table for the profession of the sample ........................................ 43 Table 9 Overall statistical significance of the model ................................................. 65 Table 10 Explained variation .................................................................................... 65 Table 11 Observed and predicted classification ....................................................... 66 Table 12 Overall statistical significance of the model ............................................... 67 Table 13 Explained variation .................................................................................... 67 Table 14 Observed and predicted classification ....................................................... 67 Table 15 Overall statistical significance of the model ............................................... 69 Table 16 Explained variation .................................................................................... 69 Table 17 Observed and predicted classification ....................................................... 69 Table 18 Displays the results for regression 1 ....................................................... 104 Table 19 Displays the results for regression 2 ....................................................... 108 Table 20 Displays the results for regression 3 ....................................................... 110 12 Chapter 1 – Introduction 1.1 Rationale Cryptocurrency has revolutionised the world of digital finance and has lured much attention from regulators, the media, academics, businesses, and consumers around the world (Ballis and Verousis, 2022; Hidajat, 2019; Ionescu and Radulescu, 2019; Stix, 2021). Cryptocurrency has the potential to be used in a variety of ways namely, as a medium of exchange (either for legal or illegal activities), to transfer funds anonymously, as a store of wealth (similar to gold), or as a speculative investment with the possibility of capital appreciation (Stix, 2021). Bitcoin, the first cryptocurrency, was created in 2009 to allow users to transfer money over the internet. However, it is interesting to note that investors have instead, mainly adopted cryptocurrency for speculative purposes ( Al-Mansour, 2020; Baek & Elbeck, 2015; Glaser, Zimmermann, Haferkorn, Weber, & Siering, 2014; Hidajat, 2019; Henry, Huynh, Nicholls, & Nicholson, 2019; Zouhair and Kasraie, 2019; Nakamoto, 2008). Bianchetti, Ricci, and Scaringi (2018) studied the risk of financial bubbles related to two cryptocurrencies, Bitcoin and Ether, and reported that both cryptocurrencies displayed evidence of bubble behaviour. Financial bubbles spawn conditions prone to a significant crash in the price of the cryptocurrencies. This poses the question of why individuals invest in cryptocurrency. Whilst past research has focused on the technical aspects of cryptocurrency, there is limited research relating to the underlying driving force of cryptocurrency becoming what it is today, being the users (Glaser et al., 2014; Lo and Wang, 2014). Cryptocurrencies may be attractive to users for several reasons as they provide an attractive alternative method of payment for individuals who do not trust the traditional financial system, the anonymity trait that it possesses is a desirable feature, and it may be intriguing to those interested in new technology, or the transparency that it provides and the low costs involved may be attractive to users, and consumers may perceive a reduced risk of fraud or online theft (Glaser et al., 2014; Grinberg, 2012; Stix, 2021; Weber, 2014; Nurbarani and Soepriyanto, 2022; Nakamoto, 2008). However, cryptocurrency has no fundamental value. The value is most presumably determined by the attention gained from the public, which explains the extreme volatility in cryptocurrency prices (Baek and Elbeck, 2015; Bolt and Van Oordt, 2020; Hidajat, 2019; Ionescu and Radulescu, 2019; Venter, 2016). This results in the need for an 13 understanding of cryptocurrency investment to determine how its usage could impact the conventional financial system. This is because cryptocurrency competes with the government and other businesses for the same customers, resulting in a threat to the government and the conventional financial system. Moreover, cryptocurrency could be a threat to the users themselves as many may not understand the risks they are exposed to when investing in cryptocurrency (Steinmetz, von Meduna, Ante, & Fiedler, 2021). The efficient market hypothesis, one of Eugene Fama’s financial theories developed in 1965, assumes that stocks are always priced at their fair value as stock prices reflect all available information at any point in time. The theory assumes that investors always make rational decisions based on all available information (Fakhry, 2016). In considering the highly volatile nature of cryptocurrency, many researchers have differing standpoints relating to whether the cryptocurrency market is efficient or inefficient (Bui, 2022). Under the assumptions of the efficient market hypothesis, investors cannot realise abnormal returns because the market reflects all available information at all times and price movements are arbitrary (Hidajat, 2019). On the other hand, in the 1970s Amos Tversky, Daniel Kahneman and Richard Thaler developed the theory of behavioural finance, which assumes that human behaviour is not always flawless and rational due to bounded rationality. In other words, investors’ decisions are also bounded by psychological barriers, namely emotional and cognitive biases (Hidajat, 2019). In the context of the cryptocurrency market, the occurrence of financial bubbles is not possible under the assumptions of the efficient market hypothesis (Hammond, 2015; Hidajat, 2019). Given that cryptocurrency has no fundamental value and the fact that the price of cryptocurrency is driven by the investors themselves (Al-Mansour, 2020; Bianchetti et al., 2018; Ionescu and Radulescu, 2019), this research paper aimed to study the cryptocurrency market from a behavioural finance perspective to determine the factors that impact South Africans who invest in cryptocurrency as well as the motives that influence their decision to invest to determine whether any cognitive or emotional biases contribute to the volatility of cryptocurrency prices. 14 1.2 Research problem The growing interest in cryptocurrency could be a threat to our current financial systems, the government, businesses, and the general public (Baek and Elbeck, 2015; Fujiki, 2020; Henry et al., 2019; Stix, 2021; Zouhair and Kasraie, 2019). This is because digital currencies have the potential to be used in similar ways to conventional financial systems which poses a threat to conventional payment systems due to the competition arising between them to attract the same customers (Zouhair and Kasraie, 2019). Moreover, the growing demand for cryptocurrency may hurt domestic banks and other businesses as cryptocurrency offers lucrative benefits that the conventional system cannot such as low transaction costs, anonymity, and privacy (Glaser et al., 2014; Grinberg, 2012; Zouhair and Kasraie, 2019). Cryptocurrency is a relatively new concept that many of its investors do not understand well resulting in them experiencing significant losses, in turn leading to a major social impact (Fujiki, 2020). These threats are significant and with the little information known by regulators – partially due to the anonymity of digital currencies – regarding the investment of cryptocurrency, the repercussions could be detrimental to a range of different parties (such as the government, domestic banks, or individuals). 1.3 Research purpose The purpose of this study was to investigate the attributes and characteristics of South African cryptocurrency investors as well as their motives for cryptocurrency investment and the impact of an individuals’ emotions or biases on their decision to invest in cryptocurrency. The study focused on the population that were cryptocurrency investors and those who intended to invest in cryptocurrency in the future. The study also aimed to gain an understanding of the attributes of cryptocurrency that were most attractive to cryptocurrency investors as well as the attributes of cryptocurrency that drove away non-investors who had no interest in cryptocurrency investment. 1.4 Significance of the research The study makes a valuable contribution to South African literature by providing insights into the factors that impacted cryptocurrency investment in South Africa. The results of the study benefits regulators and the financial sector by helping them gain an understanding of the factors that impacted cryptocurrency investment for future policy setting and to avoid the destruction of the conventional system. The 15 understanding of why people purchased cryptocurrency determined whether people were purchasing cryptocurrency as a store of wealth or whether they were merely purchasing cryptocurrency due to public pressure, which helped to better understand the high price volatility of cryptocurrency. The study also has the potential to expedite awareness among society which could then cause a transformation in the current financial system used in South Africa. This awareness and a spread of knowledge regarding cryptocurrency benefits the public who could adopt cryptocurrency as an alternative medium of exchange, thereby benefitting from the low transaction costs and other perceived benefits that cryptocurrency offers. A culmination of knowledge and awareness put investors at a lower risk of financial losses. Similar studies had been carried out in developed countries such as Canada, Japan, America, Austria, and Germany. However, to the best of the researcher’s knowledge, this study had not been carried out in South Africa – a developing country. 1.5 Research question The research question for this study is: 1. What are the attributes and characteristics of cryptocurrency investors in South Africa? The sub-questions include: 1.1. What is the level of awareness of cryptocurrency in South Africa? 1.2. Do cryptocurrency investors in South Africa understand the risks involved in cryptocurrency investment? 1.3. What are the attributes of cryptocurrency that drive the investment and non- investment of cryptocurrency in South Africa? 1.4. Does a person’s emotions and other biases impact their decision to invest in cryptocurrency in South Africa? 16 Chapter 2 – Literature review 2 Introduction This literature review provides an overview of the previous research on cryptocurrency. Specifically, previous literature on what cryptocurrency is, behavioural finance theory, awareness and knowledge of cryptocurrency, ownership of cryptocurrency, trustworthiness of cryptocurrency investors, as well as the benefits and disadvantages of cryptocurrency will be examined in this chapter. Furthermore, behavioural finance has been utilised as the theoretical framework to understand the impact of an individual's emotions and other biases on their decision to invest in cryptocurrency. 2.1 What is cryptocurrency? The conventional financial system is characterised by trust, accountability, or oversight by a third party (for example, a central bank) (Chohan, 2017). It is centralised and far less transparent in comparison to digital currencies (Glaser et al., 2014). Distrust in the conventional financial system has arisen amongst the public due to breaches of trust such as the 2008 financial crisis, fraudulent activity, data breaches and higher than expected inflation (Böhme, Christin, Edelman, & Moore, 2015; Stix, 2021). The involvement of third parties in the conventional financial system provides the required mediation between a buyer and a seller, resulting in increased transaction costs. The increased transaction costs to third parties, make small transactions using the traditional payment system impractical (Nakamoto, 2008). Cryptocurrencies propose a deviation from the traditional medium of exchange present in the financial structure (Alzahrani and Daim, 2019; Glaser et al., 2014; Weber, 2014). This proposed deviation is attractive considering global economic crises, wherein the public becomes apprehensive about the stability of government-backed currencies (Glaser et al., 2014; Kinney, 2021; Lammer, Hanspal, & Hackethal, 2020; Stix, 2021; Weber, 2014). Cryptocurrency is a digital currency, which has also been termed virtual currency (Nakamoto, 2008; Schuh and Shy, 2016; Venter, 2016). Digital currencies are a relatively new concept that has not yet been widely adopted, resulting in unfamiliarity regarding the actual meaning of the term. To understand what digital currency is, it is important to understand what is meant by the word “currency” in the conventional sense of the word. Currency, in its simplest form, is a medium of 17 exchange used in exchange for the provision of goods and services. Whereas digital currency is an entirely different form of exchange that is not linked to any physical or digital cash (Schuh and Shy, 2016; Velde, 2013; Venter, 2016;). This means that electronic forms of cash, such as money in an online bank account, are not digital currency. As seen with traditional currency, the value of a digital currency is derived from the supply and demand for it. In contrast to traditional currency, however, it is not backed by any government or authority but solely by the community that are participants of the virtual currency system (Venter, 2016). The first cryptocurrency, Bitcoin, will now be explored in further detail to understand what cryptocurrency is. 2.1.1 Bitcoin The pseudonymous, Satoshi Nakamoto, revolutionised the world of digital currency with the development of the first cryptocurrency, Bitcoin, in 2009. Since the creation of Bitcoin, thousands of other digital currencies (known as Altcoins) have been created such as Ethereum, Ripple, Dash, Litecoin and Monero (Gurdgiev and O’Loughlin, 2020; Osterrieder, Lorenz, & Strika, 2016; Nurbarani and Soepriyanto, 2022). Bitcoin, however, continues to be the leading digital currency holding the largest market capitalisation among cryptocurrencies, with a market capitalisation of $543,022,924,352 on 30 March 2023 (Bolt and Van Oordt, 2020; Chohan, 2017; CoinMarketCap, 2022). Initially, the price of bitcoin ranged between $0 and $1 when it first entered the market, and it is currently priced at $28,085.59.20 on 30 March 2023 (CoinMarketCap, 2022). Since inception, the price of bitcoin has experienced extreme volatility and has displayed notable financial bubbles over the years (CoinMarketCap, 2022, Yanardağ, 2019). Figure 1 below shows the market capitalisation of the top ten cryptocurrencies. 18 Figure 1 The market capitalisation of the top ten cryptocurrencies Nakamoto described Bitcoin as a payment instrument that relies on blockchain technology. Blockchain is a peer-to-peer system wherein users validate transactions using cryptographic proof thereby minimising the risk of fraudulent counterfeits (Nakamoto, 2008, Walton and Johnston, 2018). Cryptographic proof, one of Bitcoin’s primary benefits, relies on peer-to-peer technology whereby users validate transactions on a public ledger (a record of all transactions). All transactions are then secured using a unique cryptographic hash and stored on a blockchain – which represents all verified transactions on the network (Nakamoto, 2008). New bitcoins are created by mining which will become more difficult over time as the total supply of bitcoin is fixed at 21 million bitcoins (Bui, 2022, Yanardağ, 2019). 2.2 Behavioural finance theory This section looks at the theories underpinning this study, first, by explaining the flaws of the efficient market hypothesis, and then the behavioural finance theory is explained in more detail. The efficient market hypothesis (EMH) developed by Eugene Fama in 1965, represents the basis upon which more recent financial theories have been developed (Poyser, 2018). The EMH argues that investors are rational and their investment decisions are not affected by any emotional biases but rather based on 19 maximising their expected utility (Bui, 2022; Safarli, 2022). The EMH states that a stock will always be priced at its fair value as the stock price immediately reflects all available information, thereby implying that the price of a stock on an exchange is never overvalued or undervalued (Fakhry, 2016; Joo and Durri, 2015). Furthermore, it is argued under the assumption of the EMH that stock price movements are completely random and unpredictable leaving no room for investors to outperform the market using technical or fundamental analysis – any profits realised by investors are merely a result of coincidence (Hidajat, 2019; Safarli, 2022). Another fundamental aspect of an efficient market is that stock prices remain relatively stable in the long term (Safarli, 2022). Research has continuously shown that the EMH has numerous flaws in explaining the irrationality present in certain markets (Ballis and Verousis, 2022; Poyser, 2018). In such instances where irrational behaviour presents itself, behavioural finance – a mix of economics and psychology – has been useful in explaining why investors make decisions. The behavioural finance theory argues that investors do not always act rationally when making investment decisions, but rather that investors make financial decisions based on emotions and other cognitive errors (Fakhry, 2016; Ionescu and Radulescu, 2019; Joo and Durri, 2015; Youssef, 2022). The behavioural finance theory suggests that market prices are impacted by the emotional and cognitive biases present in the financial decisions of investors. This explains the deviation of stock prices away from their fundamental value in a market, known as market inefficiencies (Bassidi, Elkabbouri, Abdeljalil, & Sassi, 2013; Bikas, Jurevičienė, Dubinskas, & Novickytė, 2013). Whilst the EMH has been the main premise of neoclassical finance for many years, it has ample pitfalls when it comes to interpreting the extreme fluctuations in cryptocurrency prices (Poyser, 2018). It has been argued that cryptocurrencies are merely speculative assets with no underlying fundamental value meaning that the value of cryptocurrencies is ultimately driven by behavioural biases and speculation on their future value (Coskun, Lau, & Kahyaoglu, 2020; Poyser, 2018). As a result, the price of cryptocurrencies undoubtedly displays extreme volatility and bubble-like behaviour as a result of herding and other biases, namely overconfidence, optimism, loss aversion, and confirmation bias as well as investor sentiment (Al-Mansour, 2020; 20 Hidajat, 2019; Poyser, 2018). Using behavioural finance to understand the impact of an individual’s behavioural biases on their decision to invest in cryptocurrency and understand the attributes of cryptocurrency that drive the investment of cryptocurrency, this research paper will help to better understand the high price volatility of cryptocurrency (Baek and Elbeck, 2015; Bolt and Van Oordt, 2020; Venter, 2016). The following sections detail concepts of behavioural finance that have been utilised to assess the impact of an individual’s emotions and other biases on their decision to invest in cryptocurrency. 2.2.1 Herding As defined by Youssef (2022) herding behaviour is a concept used in behavioural finance that takes place "when investors ignore their private information and base their investment decision on their peers’ ones”. Herd behaviour in a market reduces the interconnection between information and the market due to a large number of investors following the crowd, causing the price of the stock to deviate from its fundamental value (Poyser, 2018). In the cryptocurrency market, there is an influx of noise traders which heightens the possibility of investors distorting the price of cryptocurrencies. Noise traders refer to the group of investors who trade based on heuristics rather than following the advice of rational and sophisticated investors (Poyser, 2018). It has been reported that noise traders present substantial herd behaviour as volatility increases (Bui, 2022). In times of declining economic conditions, cryptocurrency markets experience increased herd behaviour as traders make use of cryptocurrencies as a hedge against conventional financial assets (Bui, 2022). Youssef (2022) investigated herding behaviour in the cryptocurrency market over a period using cross-sectional absolute deviation under static and time-varying models. Results from the study showed anti-herding behaviour under the static model and herding behaviour under the time-varying version for the duration of the period under study. In a similar study, Bouri, Gupta, and Roubaud (2018) concluded that substantial herding behaviour was present, and fluctuated over the period under investigation. Gurdgiev and O’Loughlin (2020) carried out a study to determine the impact of investor sentiment on the prices of cryptocurrencies, results showed that herding behaviour and anchoring have a direct impact on the price fluctuation of cryptocurrency. Jalal, Sargiacomo, Sahar, and Fayyaz (2020) studied herding behaviour in cryptocurrencies 21 in bullish and bearish markets using a quantile regression method among leading cryptocurrencies. The study revealed that herding behaviour is present in bullish markets as the results displayed that herding was prominent in the upper quantile. Another study carried out by Haryanto, Subroto, and Ulpah (2020) investigated the disposition effect and herding in Bitcoin. Results showed that herding behaviour was present in a bullish market trend when the price of bitcoin increases and in bearish market trends when bitcoin prices decrease. Herding factors are important to understand as these may impact an individual’s decision to invest in cryptocurrency and in turn cause the rapid price fluctuations in cryptocurrency prices. 2.2.2 Overconfidence bias/ self-attribution Behavioural finance encompasses over-confidence as another major concept that impacts investors’ financial decisions (Fakhry, 2016; Poyser, 2018). Overconfidence bias refers to the ideology of those who assume they have better information, and that their judgement is more reliable than that of others (Hidajat, 2019). Overconfident investors are more likely to participate in risky investment activities, such as cryptocurrency trading ( Hidajat, 2019; Kim, Hanna, & Lee, 2022). Barber and Odean (2001) found that men are more inclined to be overconfident and generally trade more frequently and trade in more risky investments than women (Barber and Odean, 2001; Poyser, 2018). Sudzina, Dobes, and Pavlicek (2021) investigated the impact of overconfidence and self-control on cryptocurrency investment using a binary logistic model. The study concluded that early cryptocurrency investors are more likely to be male, display overconfidence, and have less self-control. Tran (2019) examined the presence of overconfidence in the cryptocurrency market and specifically Bitcoin, Ethereum and Ripple. Using vector autoregression along with Granger causality and Impulse Response Function, the study found evidence of overconfidence bias in the cryptocurrency market as well as in the bitcoin and ripple investments. In an Indonesian study on university students, Syarkani and Tristanto (2022) investigated the impact of overconfidence, financial literacy and attitude on an individual’s decision 22 to invest in cryptocurrency. The authors conclude that overconfidence and financial literacy has a positive impact on attitude and investment decision. Overconfidence in relation to cryptocurrency investment is an important concept to gain an understanding of as overconfident investors may not have the relevant knowledge required to invest in cryptocurrency, thereby exposing themselves to unnecessary risk. Furthermore, this understanding will provide policymakers with more information regarding the categories of individuals who may need to be protected against these risks. 2.2.3 Optimism bias Anamika, Chakraborty, and Subramaniam (2021) argue that investors have an optimistic sentiment toward cryptocurrencies. In turn, this optimistic sentiment increases investors’ confidence concerning cryptocurrency returns, thereby trading volumes and cryptocurrency prices. Optimism bias refers to an individual’s inclination to misperceive the probability of experiencing positive and negative outcomes (Hidajat, 2019). Optimism bias results in investors neglecting the possibility of negative returns and overemphasising the possibility of positive returns. This behavioural bias contributes to the price crashes experienced in the cryptocurrency market as investors tend to overreact to incidents in the market (Al-Mansour, 2020). Younger investors with lower earnings and education levels tend to have a greater sense of optimism regarding the future of cryptocurrency (Benetton and Compiani, 2021). In a study investigating the behaviour of investors in Bitcoin and Ethereum markets, Aspembetova, Feng, and Chew (2021) found that Ethereum investors exhibit a pessimistic attitude toward the future of Ethereum and that Bitcoin investors display greater optimism concerning considerable systemic events. Using cross-sectional standard and cross-sectional absolute deviation, Caferra (2020) investigated the relationship between sentiment resulting from online news and behaviour in the cryptocurrency market. The author found that increased or decreased optimism impacts the dispersion of cryptocurrency returns. Anamika and Subramaniam (2022) studied the impact of investors’ feelings derived from news headlines on cryptocurrency returns using a natural language processing technique. Results show that optimism based on news headlines resulted in cryptocurrency prices increasing following herding behaviour in the market. The study also revealed that new, small, 23 and more volatile cryptocurrencies are influenced by investor sentiment to a greater extent. 2.2.4 Loss aversion Loss aversion refers to an individual’s preference to avoid making losses rather than realising a profit (Nagel, 2018). This can hamper the investor’s potential to realise a gain if the investor closes a trade too early fearing that the upward trend may turn against them (Ionescu and Radulescu, 2019). On the other hand, the investor may hold an unprofitable trade rather than selling, generating a greater loss. Loss aversion can be analysed through the lens of Prospect Theory (Abdellaoui et al., 2007; Hidajat, 2019). Prospect theory disputes the theory of expected utility – a theory which assumes that in conditions of uncertainty a rational investor will make investment decisions by ranking each investment based on the expected utility and selecting the option that provides the highest level of expected utility (Abdellaoui, Bleichrodt, & Paraschiv, 2007). However, the theory of expected utility does not hold due to the individual’s tendency to feel losses more heavily than gains (Abdellaoui et al., 2007; Bui, 2022). In the 1970s, Kahneman and Tversky developed the prospect theory which states that individuals are willing to accept risks to avoid enduring a loss and risk- averse concerning gains. It assumes that individuals evaluate choices in terms of gains and losses and make decisions based on the deviation from a reference point, rather than in terms of their net assets (Abdellaoui et al., 2007; Levy, 1992). Al- Mansour (2020) examined the influence of behavioural finance factors on an individual’s decision to invest in cryptocurrency using a survey with 112 participants. The results of the study showed that prospect theory, herding and heuristic theory considerably influenced investors’ cryptocurrency investment decisions. Thoma (2020) studied the risk and return determinants in the cryptocurrency market under prospect theory using an extensive set of cryptocurrencies during the period 2014 to 2020. The results revealed that with high prospect theory value – an opinion of the investors on the value of a stock based on past return distribution and evaluated using prospect theory – cryptocurrencies tend to realise low returns in comparison to cryptocurrencies with low prospect theory value. Using a quantitative technique Gupta and Shrivastava (2021) investigated whether loss aversion and herding influence an individual’s investment decision in the Indian stock market using data collected through questionnaires from 323 participants 24 through questionnaires. The authors found that an investor’s investment decision is heavily impacted by loss aversion, herding and the fear of missing out. In the cryptocurrency market, among other hypotheses, Nagel (2018) investigated whether loss-averse investors are less willing to take on risk in comparison to non-loss-averse investors. The results confirmed the author’s hypothesis thereby proving that loss aversion impacts investors’ investment decisions. 2.2.5 Confirmation bias Confirmation bias impacts the way that individuals collect and interpret information. This bias causes an individual to subjectively follow the information that advocates for their beliefs rather than information that conflicts with their belief (Hidajat, 2019). For example, when an investor with the opinion that cryptocurrency is a good investment, experiences a price decrease, they will look for information that supports the idea that cryptocurrency is a good investment and assume that this is a momentary decline and the price will increase shortly (Tokarchuk and Donkohlova, 2018). Information- processing biases influence the price of cryptocurrencies due to the impact of traders’ confidence in short-term price developments (Craggs and Rashid, 2016; Hidajat, 2019). In a Chinese study, cryptocurrency investors showed evidence of confirmation bias when interpreting news from authorities, such as the government and central bank, as investors tend to increase trading volume in response to such news (Ballis and Verousis, 2022). In the Thai cryptocurrency market, Tangwattanarat (2017) investigated the perception of investors concerning their decision to invest in cryptocurrency and digital currencies. The study revealed that cryptocurrency investors are influenced by confirmation bias, overconfidence, optimism, and herding behaviour. 2.2.6 Sentiment Investor sentiment in the cryptocurrency market influences investors’ investment decisions as well as the returns realised by investors (Ballis and Verousis, 2022). In the context of the stock market, sentiment refers to the beliefs formed by investors regarding the riskiness of investing in stocks and future price developments of the asset (Baker and Wurgler, 2007). Rognone, Hyde, and Zhang (2020) investigated the influence of news related sentiments on the returns, volatility and volume of Bitcoin 25 and conventional currency. The authors found that Bitcoin responded differently in comparison to the conventional currencies – the return and volume of Bitcoin immediately rise in response to positive news sentiment and experience a delayed increase in response to negative news sentiment, whereas negative news sentiment negatively impacts conventional currency returns more rapidly. Anamika et al., 2021 examined how investor sentiment influences cryptocurrency prices using a questionnaire to collect data regarding investors’ feelings regarding Bitcoin. The results revealed that Bitcoin returns increase when investors have an optimistic sentiment towards Bitcoin and that investor sentiment towards Bitcoin also impacts the prices of other cryptocurrencies. 2.3 Awareness and knowledge of cryptocurrency The heightened media attention on cryptocurrency has resulted in an increased level of awareness among consumers. Stix (2021), who conducted 3 surveys among Austrian residents aged 14 or older, using a sample of 1 400 residents for each survey, found that (at the time of the survey) 64 per cent of the Austrian population were aware of cryptocurrency and of this, 37 per cent of respondents have no interest in cryptocurrency. In another study, a sample representative of German internet users, Steinmetz et al. (2021) who conducted an online survey reported that 83 per cent of respondents had heard of cryptocurrency with a low level of knowledge about cryptocurrencies whereas cryptocurrency owners were found to have a higher level of cryptocurrency knowledge. The Bank of Canada uses the Bitcoin Omnibus Survey (BTCOS) to determine Canadians’ level of awareness of cryptocurrency, the 2018 BTCOS reported an increase of around 44 per cent in the awareness of Bitcoin from 2016 to 2018. The level of awareness among Canadians was 89 per cent in 2018 (Henry et al., 2019). Schuh and Shy (2016) performed a survey among U.S. consumers and reported that as of October 2015, about 47 per cent of their survey population were aware of any cryptocurrencies, the majority of whom were only slightly familiar with cryptocurrency. Another internet survey, conducted among 10 857 Japanese citizens, by Fujiki (2020) reported that in March 2018, 80 per cent of respondents were aware of cryptocurrency at the time of the survey. The level of awareness of cryptocurrencies has increased at an expeditious rate around the globe (Stix, 2021). Gaining more information regarding the individuals who 26 are aware of cryptocurrencies and whether these individuals are aware of the risks related to cryptocurrency investors is important for policymakers. 2.4 The attributes and characteristics of cryptocurrency investors With regards to demographic factors, owners are more likely to be young males, have a higher level of education, have higher pre-tax income, and have better financial knowledge than those with only an awareness of cryptocurrency (Fujiki, 2020; Henry et al., 2019; Lammer et al., 2020; Schuh and Shy, 2016; Stix, 2021;). In contrast to the aforementioned high level of financial knowledge of owners, Henry et al. (2019) found that 7.3 per cent of owners have lower financial knowledge while only 4.1 per cent of owners have greater financial knowledge despite a greater number of respondents with higher financial knowledge being aware of cryptocurrency. In Austria, Stix (2021), reported that only 1.6 per cent of Austrian residents owned cryptocurrencies and a further 1.1 per cent had owned it in the past, but not at the time of the survey. Austrian residents with an intention to invest approximate a further 5 per cent of additional potential cryptocurrency owners (Stix, 2021). Among the German population, 9.2 per cent of German internet users owned cryptocurrency at the time that a survey was carried out, with Bitcoin being the most well-known cryptocurrency. A further 9.1 per cent of the German population owned cryptocurrency in the past but not at the time of the survey. A possible reason why consumers who have owned cryptocurrency in the past but do not currently hold any may be due to their perceived trust in the stability of the cryptocurrency system or the volatility of the price of cryptocurrency (Steinmetz et al., 2021, Henry et al., 2019). In another study, Henry et al. (2019) reported that approximately 5 per cent of the Canadian population owned Bitcoin, which increased from 3 per cent in 2016. Another study carried out by Schuh and Shy (2016) reported that the share of ownership among U.S. consumers in 2015 was less than 2 per cent. A further study carried out on Japanese citizens reported that 2.2 per cent of the population owned cryptocurrency at the time of the survey (Fujiki, 2020). It is interesting to note that among Japanese cryptocurrency owners in 2018, Fujiki (2020) reports that 39 per cent of the owners had little to no understanding of cryptocurrencies and only about half of these owners made a profit from their investment. 27 2.5 Trustworthiness In relation to cryptocurrency, trust refers to an individual’s trust in blockchain technology as well as the individual’s trust in the government and the current financial system. Cryptocurrency is a virtual payment system that is decentralised thereby diminishing the need for users to place their trust in third parties (Grinberg, 2012; Lo and Wang, 2014; Schuh and Shy, 2016). According to a survey carried out by the Bank of Canada, Henry et al. (2019) reported that 19 per cent of Canadian Bitcoin owners’ main reason for investment was due to their distrust of conventional currency or banks. Stix (2021) reported similar findings regarding the motives for the decision to invest in cryptocurrency, with about 25 per cent of owners investing in cryptocurrency due to their distrust of banks or the Euro. In contrast to this, only about 10 per cent of consumers in the U.S. are cryptocurrency investors due to their distrust of banks or conventional currency (Schuh and Shy, 2016). Some individuals are rather reluctant to purchase cryptocurrency due to their lack of trust in the relatively new cryptocurrency system as a whole, or because they do not trust the stability of the price of cryptocurrency ( Henry et al., 2019; Steinmetz et al., 2021). Gaining an understanding of the level of trust that individuals have in the new technology, the government and conventional currency will help identify the attributes and characteristics of cryptocurrency investors. 2.6 The attributes of cryptocurrency that drive investment Cryptocurrencies can be seen as a means to reduce the transaction costs incurred by users (Walton and Johnston, 2018). Ermakova, Fabian, Baumann, Izmailov, and Krasnova (2017) and Stix (2021) found that 12 per cent and 25 per cent of consumers (in their respective studies) chose to invest in cryptocurrency to benefit from the low transaction costs that cryptocurrency provides. Most users reported that the speculative opportunity or the store of value provided by the cryptocurrency was their main motive for owning cryptocurrency (Henry et al., 2019; Steinmetz et al., 2021; Stix, 2021). Another motive for owning cryptocurrencies includes the anonymity and privacy of the blockchain system as users are identified as public keys rather than by name. This allows participants to transact or transfer funds anonymously. In studies carried out by Steinmetz et al. (2021) and Schuh and Shy (2016), the anonymity and privacy feature has been reported as the main motive of approximately 14 to 32 per cent of 28 German and American cryptocurrency owners. Other incentives that cryptocurrencies offer to consumers is the innovative technology, the ability to administer irreversible transactions (a transfer can be sent back to the payer only once it has been accepted by the payee), the transparency in the way that new coins are created (a process known as ‘mining’), as well as the removal of inflation due to the predetermined total supply of 21 million coins (Alzahrani and Daim, 2019; Walton and Johnston, 2018, Stix, 2021, Nakamoto, 2008; Weber, 2014). The benefits of cryptocurrencies will provide more information relating to the motives that drive an individual’s cryptocurrency investment. Gaining an understanding of these motives will be useful to the government and domestic banks in order to remain competitive. 2.7 The attributes of cryptocurrency that drive non-investment A study performed by Arias-Oliva et al. (2019) reported that the risks inherent in cryptocurrency are not found to be a relevant factor for investors regarding their decision to invest in cryptocurrency. In saying this, it does not mean that the risks attached to investing in cryptocurrency do not play a part in consumers’ intention to invest in cryptocurrency (Arias-Oliva et al., 2019; Stix, 2021). Zhao and Zhang (2021) found that investment experience was found have a more significant impact on the decision to purchase cryptocurrency than the financial knowledge of investors. In studies performed by Schuh and Shy (2016), Fujiki (2020) and Steinmetz et al. (2021) it was found that owners of cryptocurrency are more willing to take on a higher level of risk to reap the benefit of higher returns. Furthermore, Fujiki (2020) reported that approximately 81 per cent of cryptocurrency owners hold other risky investments in comparison to approximately 58 per cent of nonowners holding other risky investments. There is a substantially higher level of risk involved when investing in cryptocurrency due to the volatile prices, with cryptocurrencies having considerably higher annualised volatility than any conventional currency or other financial assets (Osterrieder et al., 2016; Steinmetz et al., 2021). This high level of volatility, however, creates an opportunity for owners of cryptocurrency to earn quick money (Fujiki, 2020). Other risks associated with cryptocurrency noted by past research that impact consumers’ 29 intention to invest in cryptocurrency is the fact that blockchain technology is a fairly new phenomenon resulting in consumers being reluctant to trust the new technology, or that consumers fear that cryptocurrency is susceptible to cyber hacking wherein investors are exposed to the risk of losing their money (Henry et al., 2019; Steinmetz et al., 2021). Many cryptocurrency users have also reported being a victim of fraudulent cryptocurrency exchanges as a result of the deregulated market, resulting in another reason why people are reluctant to invest in cryptocurrency (Weber, 2014). Although the anonymity feature of cryptocurrency presents as a key benefit of the digital currency platform, it has also provided an opportunity for illegal activities such as the sale of illegal goods, money laundering, and tax evasion (Zouhair & Kasraie, 2019). Gaining an understanding of the motives that drive the non-investment in cryptocurrency sparks the need for governments to impose policies to regulate the world of digital currencies (Fujiki, 2020; Schuh and Shy, 2016). 2.8 Conclusion The heightened media attention on cryptocurrency caused a considerable number of consumers to invest in cryptocurrency, which could have been driven by consumers feeling that they may be missing out on an investment opportunity. These individuals may not be aware of the risks they are exposed to as cryptocurrency owners (Angerer, Hoffmann, Neitzert, & Kraus, 2021; Chohan, 2017). Gaining a comprehensive understanding of the demographic and behavioural characteristics of individuals who invest in cryptocurrency can guide policymakers in determining which categories of individuals may need protection against the risks associated with these investments (Steinmetz et al., 2021; Zouhair and Kasraie, 2019). 30 Chapter 3 – Method 3 Introduction The purpose of this study was to identify the level of awareness of South Africans regarding cryptocurrency, the share of ownership among the South African population, their demographics, and their motives to invest in cryptocurrencies. This chapter consists of the methodology that was structured to meet the purpose of this study. The chapter includes the following: the research design, followed by the population and study sample, instrumentation, data collection and data analysis. Thereafter, followed by a discussion of the reliability and validity of the study and the ethical considerations. 3.1 Research design This study is within the positivist worldview. This approach supports the belief that objective facts can be quantified to explain an individual’s behaviour (Firestone,1987). The study adopted a quantitative research method which set out to interpret what caused a change in social facts using objective measurement and quantitative analysis (Firestone, 1987). This approach allowed the primary researcher to form, confirm, or validate relationships between variables in order to determine the attributes and characteristics of cryptocurrency investors (Leedy, 2021). A non-experimental design was used which was suitable as the variables in the research could not be manipulated (Radhakrishnan, 2013). 3.2 Population and study sample The target population for this study comprised the adult South African population aged 18 and older who used the internet. The target population was limited to internet users as the use of blockchain technology required the use of the internet. In accordance with Leedy (2021), a sample size of 400 was required to conduct a meaningful analysis when the target population exceeded 5,000. This study used a sample size of 400 participants with the expectation of a 50% response rate yielding 200 participants. The primary researcher believed that 200 participants would be representative of South African internet users above the age of 18. This is supported by previous research conducted by Ermakova et al. (2017), wherein a sample size of 98 participants was acquired. Another similar study carried out by Walton and Johnston (2018) yielded a sample size of 237 participants. This project acquired a sample size of sample size of 298 responses, from which 5 responses were removed 31 due to the respondents failing to answer all the questions. As a result, the final sample size was 293 participants, which is well above the desired minimum sample size of 200 responses. 3.3 Sampling technique The study adopted a non-probability sampling technique as the researcher needed to use judgement in determining the participants in the study. The need for the primary researcher to apply judgement when selecting the sample used in this study arose due to the large population size and the need to focus on South Africans above the age of 18 who used the internet (Etikan et al., 2016). As such, purposive sampling was used for a focus to be placed on a sample of individuals with the characteristics. Purposive sampling limited the likelihood of survey participants who did not conform to the purpose of this study (Etikan et al., 2016). Thereafter, snowball sampling was used whereby participants were able to send the link to the survey to their friends and family. 3.4 Data collection In this study, primary data was used as the primary researcher administered an online survey, using Google Forms, and sent to South African internet users to collect the data. A link to the survey was shared on the social media platform, LinkedIn, and was also shared with colleagues and friends via email. A link to the survey was also shared with students at the University of the Witwatersrand. The advantage of using an online survey was that it enabled the researcher to reach a geographically spread sample. Surveys were also easy to utilise, time and cost efficient, and convenient for participants (Van Selm and Jankowski, 2006). 3.5 Instruments An online survey (see Appendix A for the survey) was designed, based on past literature, and incorporated questions taken from the published literature that used a similar approach to this study. Answers to the survey questions were marked on a Likert scale from 1 to 5, with 1 being of least importance/strongly disagree and 5 being of most importance/strongly agree. Part 1 included questions regarding the awareness of cryptocurrency. To avoid confusion among participants regarding what cryptocurrency refers to, a list of the top 10 cryptocurrencies, according to market capitalisation, was inserted into the online 32 survey. If a participant was not aware of cryptocurrency, they were diverted to part 9 of the survey. Part 2 included questions regarding the ownership of any cryptocurrency. Part 3 of the survey was conditional upon non-investment in cryptocurrencies and contained questions regarding the participants' interest in purchasing cryptocurrency, such as whether they intended to purchase cryptocurrency or never intended to purchase cryptocurrency. Participants with no intention to invest in cryptocurrency were diverted to part 8 of the survey. Part 4 was conditional upon ownership and comprised questions regarding the respondents' main use of cryptocurrency. Part 5 covered questions relating to the participant’s trust in the South African Rand, the South African Reserve Bank, as well as domestic banks within South Africa. Part 6 of the survey contained questions regarding the participants' attitudes towards cryptocurrency, such as whether cryptocurrency offered an advantageous alternative to the conventional payment system. Part 7 comprised questions relating to a participant's motives that drove their decision to invest in cryptocurrency or their intention to invest. Part 8 of the survey was conditional upon non-ownership of cryptocurrency and no intention to invest in cryptocurrency and included questions regarding the participants' reasons for not wanting to invest in cryptocurrency. Part 9 included questions regarding the financial literacy of the participants. The questions in part 9 had been taken from similar past research and had been used by Henry et al. (2019) and Stix (2021). More specifically, questions 9.4 – 9.6 had been adapted from the "Big Three" questions developed by Lusardi and Mitchell (2011), which had been used in many academic papers to study the financial literacy of respondents (Henry et al., 2019). Part 10 comprised questions relating to the respondents' risk appetite as well as their holdings of other financial assets. Finally, part 11 incorporated questions regarding the participants' sociodemographic information. Fessler and Schürz (2018) had found that information regarding an individual's ownership or rental of real estate and ownership of a business indicated the individual's net wealth. As such, the questions in part 11 included questions regarding the ownership of a home to classify individuals into their respective financial wealth categories (Henry et al., 2019; Fessler and Schürz, 2018; Stix, 2021). 3.6 Data analysis The data was inserted onto an Excel spreadsheet with the required labels and codes and then reviewed for any missing data and summed up. The level of statistical 33 probability was set at 0.05 when analysing the data (Leedy, 2021). Statistical Package for the Social Sciences (SPSS) version 28.0.1.0 was used to analyse the data and identify relationships among the variables. The research questions of this project were analysed using descriptive and inferential statistics (Steinmetz et al., 2021). Descriptive statistics were calculated for all variables used in this study to identify and relationships and meaningful information. Specifically, descriptive statistics were used to determine the motives for investment and non-investment in cryptocurrency by interpreting the frequencies of the independent variables, such as the investor’s investing due to the fear of missing out on an investment opportunity or their lack of trust in the South African Rand. To assess whether investors understand the risks involved in cryptocurrency investment, frequencies were calculated between investors (dependent variable) and Bitcoin knowledge (independent variable). Descriptive statistics were suitable for this study as it required summarising large datasets which helped in demonstrating the patterns and trends found in the datasets (Leedy, 2021). In accordance with the central limit theorem, a sample size greater than 30 can be regarded as normally distributed (Field, 2013). The sample size acquired for this study was 293 participants and as a result, normally distributed. All the relevant assumptions required for binomial logistic regressions were met. Thus, logistic regression analysis was utilised to identify any meaningful information and address the research questions of this study. Logistic regressions were performed between investment (dependent variable) and demographics, sociodemographic factors, and trust (refer to table 1 for the various independent variables within these categories). This was to determine the attributes and characteristics of cryptocurrency investors. A second regression was run to determine the relationship between cryptocurrency awareness (dependent variable) and demographic factors, and Bitcoin knowledge (independent variables). A third regression was performed to determine the impact of behavioural factors such as an individual’s attitudes and biases toward cryptocurrency on their decision to invest. The dependent variable for this regression was investment and the independent variables utilised for this regression were demographic factors, financial literacy, attitude towards cryptocurrency, and risk appetite (refer to table 1 for the details relating to these variable categories). The equations for the regressions are as follows: 34 Regression 1: Investment = β0 + βDemographics + β2Sociodemographics + β3trust + εi Regression 2: Awareness = β0 + β1Demographics + β2Bitcoin knowledge + εi Regression 3: Investment = β0 + βDemographics + β2Financial literacy + β3Attitude + β4Risk appetite + εi Where, ε: Error term β0: Constant Table 1 Summary of variables included in this study Variable Description Dependent variables The two dependent variables are used separately to run different logistic regressions Awareness Awareness of cryptocurrencies was derived by asking whether participants had heard of Bitcoin or other cryptocurrencies. Participants who were aware of cryptocurrency were given a score of 1, and a score of 0 was given to participants who were unaware of cryptocurrencies. Investment Cryptocurrency investment was derived by asking participants whether they (i) currently owned bitcoin, (ii) currently owned another cryptocurrency, (iii) owned cryptocurrencies in the past but not anymore, (iv) never owned cryptocurrency but had an interest in purchasing cryptocurrency, (v) merely knew of cryptocurrency, or (vi) knew of cryptocurrency but had no interest in purchasing cryptocurrency. A score of 1 was given for answers (i) and 35 (ii), and a score of 0 was given for answers (iii), (iv) and (v). Independent variables Main use for cryptocurrency Participants were given questions regarding their main use of cryptocurrency (store of wealth, a speculative investment, medium of exchange, to transfer funds anonymously) and were required to select from the options "strongly agree, agree, neutral, disagree, strongly disagree". Responses were scored from 0 to 4 with 4 being strongly agree and 0 being strongly disagree. Trust Participants were given questions regarding their trust in the South African rand, the South African Reserve Bank, domestic banks in South Africa, and financial advice provided by their bank. Participants were required to select from the options "strongly agree, agree, neutral, disagree, strongly disagree". Responses were scored from 0 to 4 with 4 being strongly agree and 0 being strongly disagree. Motives for cryptocurrency investment Participants were given questions regarding their main motive for investing or intention to invest in cryptocurrency (low transaction costs, anonymity feature, high returns, to make quick money, to avoid missing out on an investment opportunity, lack of trust in South African banks/or the government, transparency, expectation to outperform traditional investments, it is the future of online spending, interest in new technology) and were required to select "yes" or "no". A score of 1 was given to participants who answered yes, and a score of 0 was given to those who answered no. 36 Motives for non- investment Participants were given questions regarding their main motive for not wanting to invest in cryptocurrency (do not understand it, it is often not accepted for payment, content with the conventional financial system, excessive risks, not regulated, do not trust the new technology, insufficient funds to invest, high level of fraud or online theft) and were required to select "yes" or "no". A score of 1 was given to participants who answered yes, and a score of 0 was given to those who answered no. Attitude toward cryptocurrency Participants were given questions regarding their attitude towards cryptocurrency (it offers advantages, positive returns are very likely, losses are very likely, there is a great risk of fraud and online theft, and high exposure to volatility against the rand) and were required to select from the options "strongly agree, agree, neutral, disagree, strongly disagree". Responses were scored from 0 to 4 with 1 being strongly agree and 5 being strongly disagree. Financial literacy Financial literacy was derived by asking participants basic financial questions relating to basic compound interest, inflation, and investment knowledge. A score of 1 was given to participants who answered the questions correctly, and a score of 0 was given to those who answered incorrectly. Risk appetite and other asset holdings Participants were asked a question regarding their risk appetite. Those with a high risk appetite, meaning respondents who answered yes to substantially high risk were given a score of 0, those who stated above-average risk were given a score of 1, those who stated average risk appetite were given a score of 2, those who stated below- average were given a score of 3 and those who were not willing to take on any risk were given a score of 4. Sociodemographic factors 37 Level of education Respondents whose highest level of education was grade 12 and below were scored as a 0, respondents whose highest level of education was a higher certificate were scored as a 1, diplomas were scored as a 2, and respondents whose highest level of education was an undergraduate were scored as a 3, and postgraduate degrees were scored as a 4. Employment Respondents were given a score of 0 if they were employed, 1 if they were unemployed, 2 if they were a student and 3 if they are retired. Financial wealth Participants were given a score of 0 if they owned their place of residence and their own business, 1 if they own their residence, 2 if they rent their place of residence and own a business, 3 if they rent their residence and no don’t own a business, and 4 if they neither rent nor own a business. 3.7 Reliability and validity of the study The questions used in the survey were based on questions asked in published literature that used a similar approach to this study, which gave this proposed study its reliability. However, there were disadvantages to using a survey, such as threats to internal validity and reliability, as participants who did not understand the questions or may not have completed all the questions could have affected the results (Mathers, Fox, & Hunn, 1998). To prevent this, a pilot study was performed whereby the survey was handed out to 5 respondents in the School of Accounting. This helped the researcher to determine the effectiveness of the proposed survey in capturing the results that were required, and adjustments could have been made if needed. The researcher believed that the participants provided honest information and that the analysis of the data collected would provide validity to the proposed study’s results and conclusions. 3.8 Ethical consideration The researcher applied for ethical clearance due to the survey-based study requiring the participation of human beings. Ethical clearance was required to ensure that the 38 study did not affect the psychological wellbeing of participants and that the study led to beneficial results. As a result, the researcher applied for ethical clearance from the institution's ethics committee. Once the researcher obtained approval from the institution’s ethics committee, the survey was distributed to the relevant parties. The researcher ensured that participation in the survey was purely voluntary. All participants' anonymity was guaranteed in the resulting research report, and all information collected was kept confidential, only to be used for this study. Consent was obtained from participants to use the data collected in the proposed study, and participants were made aware of the aims of the study. The survey data was then accessed, transferred onto an Excel spreadsheet, and analysed by the researcher in SPSS. 39 Chapter 4 – Results and Discussion 4 Introduction The results chapter displays an analysis of the data collected and results from the survey. Descriptive statistics have been used to summarise the characteristics of the data collected from the survey. Thereafter logistic regressions have been used to analyse the relationship between the dependent variables (ownership and awareness and one or more independent variables. The raw data yielded a sample size of 298 responses, from which 5 responses were removed due to the respondents failing to answer all the questions. As a result, the final sample size was 293 participants. 4.1 Demographic variables of the sample The demographic variables include gender, age, highest qualification, employment status, financial wealth, and profession of the respondent. As seen in Table 2, the gender distribution in the sample is roughly equal with 150 (51.2%) male, 141 (48.1 %) female, and 2 (0.7%) other gender respondents. The age of the sample population was dominated by younger respondents aged between 18 to 25 years old (50.9%). The second largest age group is 26- to 35-year-olds, with 18.1% of the sample falling within this category. The remaining age groups of the respondents of 36 to 45 years, 46 to 55 years, and above 55 years comprise 8.9%, 11.6%, and 10.6% of the sample population respectively (Table 3). Table 2 Frequency table for the gender of the sample Gender Frequency Percent Male 150 51.2 Female 141 48.1 Other 2 0.7 Total 293 100.0 40 Table 3 Frequency table for the age of the sample As shown in Table 4 The results show that a significant portion of the respondents have achieved tertiary education, with more than half the sample population holding an undergraduate or postgraduate degree, with 45 (15.4%) participants who attained an undergraduate degree and 116 (39.6%) participants who achieved a postgraduate degree. This was followed by 104 (35.5%) participants whose highest level of education was between grades 9 to 12, however, the majority of these respondents are still in the progress of achieving a higher level of education. Table 4 Frequency table for the highest qualification of the sample Concerning the frequency distribution relating to the employment status of the sample population, the majority of the participants are employed or self-employed, accounting for 160 (54.6%) of the sample. 106 (36.2%) of the sample are students, 17 (5.8%) participants are unemployed and 3.4% are retired as can be seen in Table 5. Age Frequency Percent 18-25 149 50.9 26-35 53 18.1 36-45 26 8.9 46-55 34 11.6 Above 55 31 10.6 Total 293 100.0 Highest Qualification Frequency Percent Grade 9 and below, Grade 10, Grade 11, Grade 12 104 35.5 Higher certificate 9 3.1 Diploma 19 6.5 Undergraduate degree 45 15.4 Postgraduate degree 116 39.6 Total 293 100.0 41 Table 5 Frequency table for the employment status of the sample The financial wealth status of the sample was determined by asking the respondents a question relating to whether they own or rent their place of residence and whether they owned a business, as well as which tax bracket they fall into. The results showed that a significant portion of the sample neither rent nor own a business, accounting for 102 (34.8%). This may be due to the reason that a large portion of the sample is students, with limited financial resources. This is followed by 70 (23.9%) participants who own their place of residence, 42 (14.3%) participants who own both, their place of residence and a business, and 9 (3.1%) participants who rent their place of residence while owning a business (as shown in table 7). With regards to the taxable income of respondents, the largest portion of participants fall within the taxable income bracket of less than R216 200, accounting for 89 (30%) participants. This was followed by 41 (14%) of participants falling within the taxable income bracket of exceeding R782 200 but equal to or not exceeding R1 656 600. Those who fell within the taxable income brackets of exceeding R216 200 but equal to or not exceeding R337 800 and, exceeding R337 800 but equal to or not exceeding R467 500 accounted for 9% each. Those who fell within the taxable income brackets exceeding R467 500 but equal to or not exceeding R613 600 and, exceeding R613 600 but equal to or not exceeding R782 200 taxable income brackets accounted for 5% and 4% respectively (as shown in table 5). Employment status Frequency Percent Employed or self- employed 160 54.6 Unemployed 17 5.8 Student 106 36.2 Retired 10 3.4 Total 293 100.0 42 Table 6 Frequency table for the taxable income of the sample Taxable Income Frequency Percent Not exceeding R216200 89 30 Exceeding R216 200 but equal to or not exceeding R337 800 25 9 Exceeding R337 800 but equal to or not exceeding R467 500 26 9 Exceeding R467 500 but equal to or not exceeding R613 600 15 5 Exceeding R613 600 but equal to or not exceeding R782 200 11 4 Exceeding R782 200 but equal to or not exceeding R1 656 600 41 14 Exceeding R1 656 600 9 3 Total 293 100.0 Table 7 Frequency table for the financial wealth status of the sample Financial Wealth Frequency Percent Own residence and business 42 14.3 Own residence 70 23.9 Rent residence and own business 9 3.1 Rent residence 70 23.9 Neither rent residence nor own business 102 34.8 Total 293 100.0 43 The survey asked respondents to indicate their profession from a list of options and the majority of participants (62.1%) categorised themselves as working in business and administration (including finance). Education was the second most common profession amongst the sample, with 28 (9.6%) participants indicating that they fell into this field. Health and information technology and communication, each accounted for 17 (5.8%) participants each. While the legal profession was selected by 5 (1.7%) participants and science and engineering (including actuarial) was selected by 20 (6.8%) participants. The remaining respondents (8.2%) chose “other” (as depicted in table 8). Table 8 Frequency table for the profession of the sample Profession Frequency Percent Business and admin (incl. finance) 182 62.1 Education 28 9.6 Health 17 5.8 ICT 17 5.8 Legal 5 1.7 Science and engineering (incl. actuarial) 20 6.8 Other 24 8.2 Total 293 100.0 4.1.1 Ownership and awareness of cryptocurrency of the sample A significant portion of respondents, 97%, are aware of cryptocurrency. However, as depicted in figure 2, only 69 (24%) participants noted that they currently own cryptocurrencies, and a further 15 (5%) of participants owned cryptocurrencies in the past but not anymore. A notable 56 (19%) participants stated that they do not own cryptocurrency at present but have an interest in purchasing cryptocurrency. However, a large portion of the sample, accounting for 145 (51%) participants, did not show any interest in investing in cryptocurrency. 44 Respondents who indicated that they have never owned cryptocurrency were then asked a question relating to their intention to purchase cryptocurrency at some time. The results indicated that 58 participants expressed a positive attitude towards purchasing cryptocurrency, with 19 (6.5%) stating that it is very likely that they will purchase cryptocurrency at some time and a further 39 (13.3%) participants stating that it is somewhat likely. A significant portion of the sample stated that it was unlikely or highly unlikely that they would purchase cryptocurrency at some time, accounting for 39 (13.3%) and 27 (9.2%) participants respectively. 4.1.2 Risk appetite of the sample The respondents were asked to state whether they are willing to take on substantial, above-average, average, below-average, or no risk to assess the risk appetite of respondents. The results showed that 171 (58.4%) participants are high-risk takers, 82 (28%) participants are willing to take on average risk, 13 (4.4%) participants are only willing to take low risk, and 27 (9.2%) participants are not willing to take on any risk (as shown in figure 3). 24% 5% 2% 19% 32% 0% 5% 10% 15% 20% 25% 30% 35% Currently own cryptocurrency Owned in the past but not anymore Never owned cryptocurrency but has an interest in purchasing Merely know of cryptocurrency Knows about cryptocurrency but has no interestP e rc e n ta g e o f re s p o n d e n ts Cryptocurrency ow nersh ip Figure 2 A bar graph showing the share of cryptocurrency ownership of the sample 45 Figure 3 A donut graph showing the risk appetite of the sample 4.1.3 Financial literacy and Bitcoin knowledge of the sample As shown in figure 4, the results suggested a high level of financial literacy among the respondents, with some participants displaying a better understanding of concepts such as interest and inflation than others. This is evident as 229 (80.4%) participants were able to correctly calculate the interest on a savings account and 218 (76.5%) participants understood the concept of inflation. With regards to simple investment knowledge, such as the risk of investing in a single company’s shares versus a portfolio of shares, 242 (84.5%) participants correctly identified that purchasing a single company’s shares exposes them to higher risk. However, the results showed that a larger portion of respondents did not have much knowledge about cryptocurrency. When respondents were asked whether the total supply of Bitcoin is fixed, 167 (58.6%) participants answered incorrectly and when asked whether all Bitcoin transactions are recorded on a distributed ledger, 107 (37.5%) participants answered incorrectly (this is shown in figure 5). 22% 38% 28% 4% 9% Risk appet i te Substantial risk Above-average Average Below-average No risk 46 Figure 4 A bar graph showing the financial literacy of the sample Figure 5 A bar graph showing the respondents basic cryptocurrency knowledge 4.1.4 Attitude toward cryptocurrency Respondents were then asked about their beliefs regarding cryptocurrency where a significant number of participants responded negatively toward cryptocurrency as 222 (77.9%) participants stated that they believe suffering a loss from cryptocurrency is very likely whereas only 129 (45.3%) participants believed that realising positive returns from cryptocurrency is very likely. However, a notable number of participants believe that cryptocurrencies offer advantages over the conventional payment system (as depicted in figure 6). This shows that although participants believe that cryptocurrency offers advantages over the conventional financial system, there is also a high level of concern regarding potential losses. 0% 20% 40% 60% 80% 100% Basic understanding of compound interest Basic understanding of inflation Basic investment knowledge Percentage of respondents Financia l l i te racy Correct Incorrect 0% 20% 40% 60% 80% 100% Total supply of bitcoin is fixed Bitcoin is backed by a government All bitcoin transaction are recorded on a distributed ledger Percentage of respondents Bas ic know ledge on c ryptocurrency Correct Incorrect 47 Figure 6 A bar graph showing the sample’s attitude toward cryptocurrency 4.1.5 The attributes of cryptocurrency that drive the investment in cryptocurrency Respondents who showed an interest in cryptocurrency were then asked to state “yes” or “no” to statements relating to their motive to invest in cryptocurrency. The results reflected that a large portion of respondents favoured the investment opportunity due to the possibility of high returns as well as the new blockchain technology, with 93% of participants agreeing with the statements relating to the aforementioned (as shown in figure 7). The respondents’ trust in South African banks or the government did not impact their decision to invest in cryptocurrency. Figure 7 A bar graph showing the attributes of cryptocurrency that drive investment among the sample 0% 20% 40% 60% 80% 100% Investment opportunity with the possibility of high returns Interest in new technology Alternative form of exchange with low transaction costs Do not trust the SARB or the government 93 93 72 46 7 12 28 54 Percentage of respondents Att r ibutes o f c ryptocurrency tha t dr ive inves tment Yes No 0 10 20 30 40 50 60 Suffering losses is very likely Realising positive returns is very likely Cryptocurrencies offer advantages over the conventional payment system 18 7 9 60 39 34 19 36 40 2 16 14 1 2 4 P e rc e n ta g e o f re s p o n d e n ts Att i tude tow ard c ryptocurrency Strongly agree Agree Neutral Disagree Strongly disagree 48 4.2 The attributes and characteristics of cryptocurrency investors in South Africa From the descriptive statistics, we note that 74% of cryptocurrency investors are below the age of 35 (as shown in figure 9), whilst 69% of cryptocurrency investors are male (this is depicted in figure 8). This shows that cryptocurrency investors are more likely to be younger males. Figure 8 A pie graph showing the gender of cryptocurrency investors Figure 9 A bar graph showing the age of cryptocurrency investors In terms of education, the majority of the cryptocurrency investors held postgraduate degrees, accounting for 52% of cryptocurrency investors within the sample. A further 19% of cryptocurrency investors held undergraduate degrees and cryptocurrency investors holding a diploma or higher certificate accounted for 6% and 4% respectively. It is interesting to note that a large portion of cryptocurrency owners’ highest level of education was high school, accounting for 19% of the sample (as shown in figure 10). As depicted in figure 11, with regards to the employment status of cryptocurrency investors, 67% of investors are employed or self-employed, while 69% 31% Gender o f c ryptocurrency inves tors Male Female 48% 30% 10% 11% 6% 0% 10% 20% 30% 40% 50% 18 - 25 26 - 35 36 - 45 46 - 55 Above 55 P e rc e n ta g e o f in v e s to rs Age of cryptocurrency investors 49 8% of investors were unemployed, 23% were students, and 2% were retired individuals. Figure 10 A bar graph showing the highest level of education of cryptocurrency investors Figure 11 A bar graph showing the employment status of cryptocurrency investors The survey used in this research paper asked respondents questions regarding their taxable income bracket and housing status to assess the financial wealth status of investors. The results show that cryptocurrency investors are more likely to be individuals who have above-average incomes in South Africa. 0% 10% 20% 30% 40% 50% 60% 70% Employed or self-employed Unemployed Student Retired 67% 8% 23% 2% Percentage of investors Employment status of cryptocurrency investors 19% 4% 6% 19% 52% 0% 10% 20% 30% 40% 50% 60% Grade 9 and below, Grade 10, Grade 11, Grade 12 Higher certificate Diploma Undergraduate degree Postgraduate degree Percentage of investors Highest leve l o f educat ion ach ieved by c ryptocurrency inves tors 50 As seen in figure 13, the percentage of individuals who have invested in cryptocurrency varies depending on their taxable income bracket in South Africa. Among those with a taxable income less than R216 200, 18% had invested in cryptocurrency, and for individuals with taxable income exceeding R216 200, the percentage of cryptocurrency investment ranges from 4% to 21%, with the highest percentage of cryptocurrency investment being among individuals with taxable income exceeding R782 200 but equal to or not exceeding R1 656 600. Concerning the respondents’ housing status, 13% of cryptocurrency investors stated that they own their place of residence and a business, whilst a further 30% stated they own their place of residence but not a business. For those who neither own nor rent their place of residence nor a business, 30% of these individuals have invested in cryptocurrency, which could be a result of the sample population being younger individuals who may not have started earning an income yet. This is depicted in figure 12. Figure 12 A bar graph showing the financial wealth status of cryptocurrency investors 13% 30% 4% 23% 32% 0% 20% 40% P e rc e n ta g e o f in v e s to rs Financial wealth Financial wealth status of cryptocurrency investors Own residence and business Own residence Rent residence and own business Rent residence Neither rent residence nor own business 51 Figure 13 A bar graph showing the taxable income bracket of cryptocurrency investors The profession of individuals among cryptocurrency investors varies, with 55% of investors in the business and administration (including finance) profession. Investors in the information and communication technology profession accounted for 13%, while those in science and engineering (including actuarial) also accounted for 13%. The professions with the lowest percentage of investment were the legal profession (1%), education and health (both accounted for 7% each) (this is shown in figure 14). 21% 10% 11% 7% 1% 21% 7% 21% 0% 5% 10% 15% 20% 25% Not exceeding R216200 Exceeding R216 200 but equal to or not exceeding R337 800 Exceeding R337 800 but equal to or not exceeding R467 500 Exceeding R467 500 but equal to or not exceeding R613 600 Exceeding R613 600 but equal to or not exceeding R782 200 Exceeding R782 200 but equal to or not exceeding R1 656 600 Exceeding R1 656 600 I am not sure or prefer not to say Percentage of investors Taxable income of crytocurrency investors 52 Figure 14 A bar graph showing the profession of cryptocurrency investors In assessing the attributes and characteristics of cryptocurrency investors in South Africa, this research assessed what these investors were more likely to use cryptocurrency for. As shown in figure 15, the results showed that cryptocurrency investors mainly use cryptocurrency as a speculative investment (81%), while a significant portion of