The impact of entrepreneurial alertness on the performance of youth-owned enterprises in South Africa Mafadi Eliot Mahamotse Supervisor: Dr Jabulile Msimango-Galawe A research report submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfilment of the requirement for the degree of Master of Management in Entrepreneurship and New Venture Creation Johannesburg, 2020 i ABSTRACT The South African government, in an attempt to remedy the high unemployment rate, has introduced policies and bodies to curb the unemployment rate, especially amongst the youth. This effort on the part of the government has shortcomings, as the South African GEM Report (2016/2017) depicts an alarming picture on the rate of business continuation in South Africa. The inabilities of youth to identify business opportunities, creativity and innovation are reasons stated in the GEM Report to be contributors to business discontinuation amongst youth owners. It is critical for government to develop cognitive skills amongst the youth in South Africa, since that the problem of business discontinuation is associated with cognitive capabilities. Entrepreneurial alertness is considered as an important cognitive skill that has the potential to improve enterprise performance when it is measured by scanning and search, association and connection and evaluation and judgement Data was collected from youth entrepreneurs in all provinces in South Africa, using a self-administered questionnaire and a sample size of 126 was attained. In the analysis of the data, factor analysis was utilised to reduce some variables and the variables converged into two entrepreneurial alertness dimensions, which are scanning and search and evaluation and judgement. However, scanning and search proved insignificant when regression tests were done. The findings of the study showed that entrepreneurial alertness tested with evaluation and judgement positively impacts youth-owned enterprise performance in South Africa and this impact is significant. Consequently, no evidence was found to prove that alertness tested with scanning and search has a relationship with enterprise performance. The study recommended that there is a need for an entrepreneurial alertness model that can expand alertness dimensions. Key words: Youth entrepreneurs, entrepreneurial alertness, opportunity recognition, Enterprise performance ii DECLARATION I, Mafadi Eliot Mahamotse, declare that this research report is my own work except as indicated in the references and acknowledgements. It is submitted in partial fulfilment of the requirements for the degree of Master of Management in Entrepreneurship and New Venture Creation at the University of the Witwatersrand, Johannesburg. It has not been submitted before for any degree or examination in this or any other university. Name:____________________________________Signature:__________________________ Signed at …………………………………………………… On the …………………………….. day of ………………………… 20….. iii DEDICATION This work is dedicated to my late grand-grand-mother (Linah-Nkoti Mahamotse) who invested in my educational foundation. My undergraduate studies would have never been possible without her. “Robala ka kgotso Lenkoe”. To my father (Eliot Nkoehatse Mahamotse), for encouraging and instilling the need and importance of education to me and my siblings. I still remembers his words “Thuto pele, monate ha o fele” (in direct translation, this meant Education first, entertainment is endless) has played an important role in my life. “Ee Lenkoe”. To my brothers (Mike Mahamotse and Jerry Mahamotse), my sister (Ntobineng Mahamotse), and the entire Mahamotse family. Thank you all for your love and no words can express my love to you. To my fiancé (Yvonne Mariri), thank you for your support and understanding when I sometimes only came home in the morning, swallowed by syndicate rooms. Thank you. To my kids (Rethabile and Karabelo). I pray that the tears felt during the time of this work, can deeply nourishes the tree that shall bear fruits for you, my kids (Rethabile and Karabelo). PAPA HAS FINALLY MADE IT. iv ACKNOWLEDGEMENTS First, I would like to thank my supervisor, Dr Jabulile Msimango-Galawe, who was always there when I needed her guidance and advice. Her guidance and positive criticism have forged my academic character and contributed directly to the quality of my work. Your professionalism and the speed you always took to respond to my work was amazing - as if you never slept. “Thank you Doc” Secondly, my gratitude goes to Ms Meisie Moya; for your support during course work. The day you refused to let me quit when I felt like nothing was making sense; you actually injected courage into me from that day to this end. Thirdly, my former colleagues at the College in Vanderbijlpark; you always let me in for your help and opinions. I knew I had a home in you and it would have not been possible without you. Thank you, my training colleagues at the National Youth Development Agency (NYDA); for your help in distributing the questionnaires in different provinces. Practically without you, I could have not done this study, especially due to time constraints but with your help, I have managed to distribute my questionnaire to different provinces. Lastly, my former MMENVC students with whom we sometimes did night vigils in the syndicate rooms. Your advice has never fallen on death ears. Especially my research buddy (Tshegofatso Eister), with whom we always left campus in the morning hours pushing. Your support was amazing and I thank you so much. v TABLE OF CONTENTS ABSTRACT ..................................................................................................................... i DECLARATION .............................................................................................................. ii DEDICATION ................................................................................................................. iii ACKNOWLEDGEMENTS .............................................................................................. iv LIST OF TABLES ........................................................................................................... x LIST OF FIGURES......................................................................................................... xi CHAPTER 1: INTRODUCTION................................................................................... 1 1.1 Purpose of the study ................................................................................................. 1 1.2 Context of the study .................................................................................................. 1 1.3 Problem statement .................................................................................................... 5 1.4 Research objective ................................................................................................... 6 1.5 Resesrch questions .................................................................................................. 6 1.6 Contribution of the study ........................................................................................... 6 1.6.1 Theoritical contributions ........................................................................................ 7 1.6.2 Practical contributions ........................................................................................... 8 1.7 Delimitations of the study .......................................................................................... 8 1.8 Conceptual definition of terms ................................................................................... 9 1.9 Assumptions ............................................................................................................10 vi CHAPTER 2: LITERATURE REVIEW ...................................................................... 11 2.1 Introduction ..............................................................................................................11 2.2 Background discussion ............................................................................................11 2.3 Theoretical foundation .............................................................................................12 2.4 Entrepreneurial alertness and enterprise performance .............................................14 2.5 Enterprise performance ...........................................................................................15 2.6 Entrepreneurial alertness .........................................................................................17 2.6.1 Scanning and search ............................................................................................19 2.6.2 Association and connection ..................................................................................19 2.6.3 Evaluation and Judgement ...................................................................................20 2.7 Conceptual framework .............................................................................................21 2.8 Summary of the chapter ...........................................................................................21 CHAPTER 3: RESEARCH METHODOLOGY........................................................... 23 3.1 Introduction ..............................................................................................................23 3.2 Research design ......................................................................................................23 3.3 Data collection and sampling ...................................................................................25 3.3.1 Population ............................................................................................................25 3.3.2 Sampling method .................................................................................................25 3.3.3 Sampling frame ....................................................................................................26 3.3.4 Sample size..........................................................................................................27 3.4 The research instrument ..........................................................................................27 3.5 Data analysis ...........................................................................................................30 vii 3.5.1 Descriptive statistics .............................................................................................30 3.5.2 Exploratory factor analysis: validity .......................................................................30 3.5.3 Cronbach’s alpha: Reliability ................................................................................31 3.6 Correlation analysis .................................................................................................31 3.7 Multiple regression ...................................................................................................32 3.8 Ethical considerations ..............................................................................................32 3.9 Summary of the chapter ...........................................................................................33 CHAPTER 4: PRESENTATION OF RESULTS ........................................................ 34 4.1 Introduction ..............................................................................................................34 4.2 Data screening.........................................................................................................34 4.3 Demographic profile of respondents ........................................................................34 4.3.1 Gender and race ..................................................................................................34 4.3.2 Age group ............................................................................................................35 4.3.3 Education .............................................................................................................35 4.3.4 Enterprise Industry ...............................................................................................36 4.3.5 Age of Business ...................................................................................................37 4.3.6 Number of employees ..........................................................................................38 4.4 Descriptive statistics ................................................................................................38 4.4.1 Responses on the Scanning and search ..............................................................38 4.4.2 Responses on Association and connection ..........................................................39 4.4.3 Response on Evaluation and judgement ..............................................................39 4.4.4 Responses on Enterprise Performance ................................................................40 4.5 Measurement scale .................................................................................................40 4.5.1 Validity of factors ..................................................................................................41 viii 4.5.2 Reliability of the measurement scale ....................................................................46 4.6 Correlational results .................................................................................................49 4.7 Multiple Regression Assumption Testing .................................................................50 4.7.1 Multicollinearity diagnosis .....................................................................................50 4.7.2 Normality ..............................................................................................................51 4.7.3 Linearity ...............................................................................................................51 4.7.4 Outliers .................................................................................................................51 4.8 Hypotheses testing results .......................................................................................52 4.8.1 Result for hypothesis 1 .........................................................................................54 4.8.2 Results for hypothesis 2 .......................................................................................55 4.8.3 Results for hypothesis 3 .......................................................................................55 4.9 Summary of results ..................................................................................................55 CHAPTER 5: DISCUSSION OF THE RESULTS ...................................................... 57 5.1 Introduction ..............................................................................................................57 5.2 Demographic profile of respondents ........................................................................57 5.2.1 Gender and race ..................................................................................................57 5.2.2 Age ......................................................................................................................58 5.2.3 Education .............................................................................................................58 5.2.4 Enterprise Industry ...............................................................................................59 5.2.5 Age of business and number of employees ..........................................................59 5.3 Outcomes of hypotheses .........................................................................................59 5.3.1 Hypothesis 1 ........................................................................................................60 5.3.2 Hypothesis 2 ........................................................................................................61 5.3.3 Hypothesis 3 ........................................................................................................62 ix 5.4 Conclusion ...............................................................................................................63 CHAPTER 6: CONCLUSIONS, IMPLICATIONS AND RECOMMENDATIONS ....... 65 6.1 Introduction ..............................................................................................................65 6.2 Conclusions of the study ..........................................................................................65 6.2.1 Summary of key findings ......................................................................................68 6.2.2 New conceptual framework ..................................................................................69 6.3 Implications and recommendation............................................................................70 6.3.1 Theoretical implications ........................................................................................70 6.3.2 Practical implications ............................................................................................70 6.4 Limitations ...............................................................................................................70 6.5 Suggestions for future research ...............................................................................71 REFERENCES .............................................................................................................. 72 APPENDIX A: QUESTIONNAIRE COVER LETTER .................................................... 81 APPENDIX B: RESEARCH INSTRUMENT .................................................................. 82 SECTION A: Demographics ..................................................................................................82 SECTION B: Entrepreneurial Alertness .................................................................................83 SECTION C: Enterprise Performance....................................................................................84 APPENDIX C: ETHICS CLEARANCE CERTIFICATE ................................................. 85 APPENDIX D: CONSISTENCY MATRIX ...................................................................... 86 APPENDIX E: ADDITIONAL RESULTS ....................................................................... 87 x LIST OF TABLES Table 1.1: Definition of terms ..................................................................................................... 9 Table 2.1: Two types of performance measure .........................................................................17 Table 2.2: Developing views of alertness ..................................................................................18 Table 3.1: Research instrument summary .................................................................................29 Table 4.1: Gender and Race Cross-tabulation ..........................................................................35 Table 4.2: Age Group ................................................................................................................35 Table 4.3: Industry of your enterprise ........................................................................................37 Table 4.4: Number of Employees ..............................................................................................38 Table 4.5: Descriptive Statistics: Scanning and search .............................................................39 Table 4.6: Descriptive Statistics: Association and connection ...................................................39 Table 4.7: Descriptive Statistics: Evaluation and judgement......................................................40 Table 4.8: Descriptive Statistics: Enterprise Performance .........................................................40 Table 4.9: KMO and Bartlett's Test: Independent Variable ........................................................42 Table 4.10: Total Variance Explained: Independent Variable ....................................................42 Table 4.11: Pattern Matrixa ........................................................................................................43 Table 4.12: KMO and Bartlett's Test: Dependent Variable ........................................................45 Table 4.13: Total Variance Explained: Dependent Variable.......................................................45 Table 4.14: Factor Matrixa .........................................................................................................46 Table 4.15: Summary of Construct Reliability Results ...............................................................47 Table 4.16: Inter-Item Correlation Matrix (Scanning and search) ..............................................47 xi Table 4.17: Inter-Item Correlation Matrix (Evaluation and judgement) .......................................48 Table 4.18: Inter-Item Correlation Matrix ...................................................................................49 Table 4.19: Correlations ............................................................................................................50 Table 4.20: Model Summaryb ....................................................................................................53 Table 4.21: ANOVAa .................................................................................................................53 Table 4.22: Coefficientsa ...........................................................................................................54 Table 4.23: Summary of hypotheses results .............................................................................56 LIST OF FIGURES Figure 2.1: Conceptual framework ............................................................................................21 Figure 4.1: Highest Education Completed .................................................................................36 Figure 4.2: Length of time enterprise paid salaries ....................................................................38 Figure 4.3: Outliers ...................................................................................................................52 Figure 6.1: New conceptual framework .....................................................................................69 1 CHAPTER 1: INTRODUCTION The chapter begins with the purpose of the study, followed by the context of the study, then, the problem statement, highlighting the objectives and research questions of the study, contributions of the study, the chapter ends with delimitation, conceptual definitions of terms and finally, with assumptions. 1.1 Purpose of the study The purpose of the study was to investigate the impact of entrepreneurial alertness tested by Scanning and search; Association and connection, and Evaluation and judgement, towards performance of youth-owned enterprises in South Africa. 1.2 Context of the study Globally, there is an increase in the number of young people conceiving ground- breaking innovations and turning them into multi-billion dollar businesses (Whitten, 2015). Whitten (2015) further states that this has revamped the youth and provides the understanding that youth participation in economy through entrepreneurship is undoubly impacful. There is understanding that youth are centre of concertration for study globally and that is equivalent to paying attention to the topology of the social landscape as a whole (Durham, 2000 in Majola, 2017). Studies further suggest that there is a growing number of young people that are resorting to entrepreneurship as a solution to their social problems, based on a high unemployment rate (Musengi-Ajulu, 2010; Seabela & Fatoki, 2014). Seabela and Fatoki (2014) further state that university degrees and diplomas are no longer holding the promise of jobs for young South Africans as a large number battle to find employment. Studies conducted by Youth Business International, International Labour Organisation (ILO) and Global Entrepreneurship Monitor (GEM) on youth entrepreneuship, provides a couple of reasons on the importance of entrepreneurship amongst the youth and they are; 2 Youth entrepreneurship is a choice to create employment; Young entrepreneurs are more likely to create employment for other fellow youths; Young entrepreneurs are particularly sensitive to new economic opportunities and trends; Young people are active in economic participation; Young people are more innovative and creative and often create new forms of independent work; Young people who are self-employed have higher life satisfaction; Entrepreneurship offers youth an opportunity to build sustainable livelihoods and a chance to integrate themselves into society; and Entrepreneurial experience help youth to develop new skills that can be applied to other challenges in life (Kew, Herrington, Litovsky, & Gale, 2013, p. 12) Despite the importance of entrepreneurship amongst youth in South Africa, the GEM (2016/2017) Report depicts an alarming picture on entrepreneurial participation (Global Entrepreneurship Monitor, 2016/2017). According to StatsSA (2019), young people in South Africa, between the ages of 18 to 35, constitute almost a third of the overall population, but with a lower occurrence of entrepreneurial activity (Global Entrepreneurship Monitor, 2016/2017; Musengi-Ajulu, 2010). The unemployment rate in South Africa was recorded at 29, 1% in the third quarter of the year 2019 (Smit, 2019). The youth between the age of 15 – 34 unemployment rate was approximately 40.4% in the third quarter of 2019 for both male and female, and translated to approximately four in every ten young people in South Africa that do not have a job (StatsSA, 2019). From unemployment statistics, it is evident that approximate 8,3 million young people are not economically active, and according to StatsSA (2019), this inactive group is referred to as “Not in employment, education and training” (NEET). These numbers increase every year and encompass young people who are discouraged from entering into the labour market (StatsSA, 2019). According to the National Development Plan 2030 (National Planning Commision, 2019), young people who have failed to secure formal employment by the age of 24 are unlikely to ever be formally employed, hence the ultimate solution for youth employment is entrepreneurship (Whitten, 2015). Entrepreneurship has been adopted globally as a 3 meaningful strategy to facilitate economic participation amongst young people (Musengi-Ajulu, 2010; Nafukho & Muyia, 2010). The European Commission has highlighted the importance of all stakeholders taking part in imparting an entrepreneurial mind-set in the society and the South African Government, like other countries, takes the development of small, medium, micro enterprises (SMMEs) amongst youth as an important agenda to pursue (European Commission, 2012; Majola, 2017). Youth enterprises receive financial and non-financial support from government through the establishment of the National Youth Development Agency (NYDA) (Nieman & Nieuwenheuizen, 2009). According to Nieman and Nieuwenheuizen (2009), the objective of this agency is to stimulate an entrepreneurial mindset, facilitate business funding and forge market linkages to younth aged 18 to 35 in South Africa (Nieman & Nieuwenheuizen, 2009; National Youth Development Agency, 2018). On the other hand, South Africa’s Department of Trade and Industry (DTI), through its endeavours to faciliate the country’s economic growth, wealth and job creation, has made the various establishment of institutions and frameworks for supporting SMMEs. These institutions include the Small Enterprise Development Agecy (SEDA), Small Enterprise Finance Agency (SEFA), National Empowerment Funds (NEF) and frameworks, such as National Youth Economic Empowerment Strategy and Impementation Framework (NYEESIF) for 2009-2019 (DTI, 2009). The objective of all this frameworks and agencies are to improve the quality and quantity of youth entrepreneurship and technical knowledge, reduce poverty and uneployment amongst young people (DTI, 2009; Nieman & Nieuwenheuizen, 2009; Gwija, Ersia-Eke, & Lwu, 2014). According to Beeka and Rimmington (2011), this suggests that entrepreneurship is one of numerous solutions to reduce youth and graduate unemployment in South Africa. However, the South African GEM Report (2016/2017) paints an alarming picture on the sustainability of small businesses in South Africa. According to the report, 67% of 4 businesses in 2016/2017 have closed down due to non-profitability. GEM suggest that this non-profitability is associated with a lack of business skills; poor ideas that are not marketable (miscalculation of opportunities); lack of access to market; lack of affordable and efficient support structures and infrastructure (transport, electricity, etc). The GEM Report (2016/2017) further states that non-profitability is associated with the fact that many entrepreneurs in South Africa are active in a saturated market that has high levels of competition, which in turn, threatens the stability of their businesses (Global Entrepreneurship Monitor, 2016/2017). It is evident that, despite the governmnet support provided to youth enterprises, such has not yielded the intented results, compared to literature on entrepreneurship discountinuation (Galawe, 2017). The study of Fatoki and Oni (2015) has stated that the inability to identify business opportunities, creativity and innovation are reasons for youth-owned enterprises fail or discountinue. Opportunity identification represents one of the most distictive and fundamental entrepreneurial behaviours. According to Fatoki and Oni (2015), entrepreneurial alertness helps to drive the process of opportunity identification. Alert entrepreneurs are likely to become competetive, creative and innovative and perform better than non-alert entrepreneurs. There is growing interest in the literature to investigate the entrepreneurial alertness as a construct rather than as variable under opportunity recognition literature. A study of Tang et al. (2012) has managed to make a significant contribution in the literature by exploring entrepreneurial alertness variables (scanning & search, association & connection and evaluation & judgement). The study conducted by Fatoki et al. (2015) has tested entrepreneurial alertness variables on enterprise performance of immigrants. However, the study was looking at innovation as the only determinant of enterprise performance. Following from the context and current state of youth entrepreneurs in South Africa, this study investigated the impact of Entrepreneurial Alertness (EA) and its dimensions, such as scanning and search; association and connections; and evaluation and 5 judgement on the performance of youth-owned enterprises. The central questions asked in this study, is what impact does EA have on the enterprise performance? 1.3 Problem statement Youth unemployment is a serious global problem, which seems to be much worse in South Africa, than in other countries as the youth constituted 63.4% of the unemployed population in the first quarter of 2019 (StatsSA, 2019). Youth are regarded as an unattractive labour force because of their inexperience and lack of knowledge and therefore participation in the labour market is difficult (Seabela & Fatoki, 2014). Moreover, the university degrees and diplomas are no longer holding the promise of jobs for young South Africans as large numbers of youth still battle to find jobs (Seabela & Fatoki, 2014). The notion of youth inexperience seems to be apparent in enterprise development, judging from the high level of failures or business discontinuations, despites efforts by government to provide assistance to youth-owned enterprises. This means that the government needs to find more ways to make entrepreneurship attractive to the South African youth and possibly include market opportunities. The identification of young people who already have their own enterprises and attempt to provide financial assistance to them is already taking place through agencies such as NYDA, however, the problem of business sustainability still persist (Majola, 2017). This therefore calls for a cognitive approach in looking at the individual’s intelligence and creativity to be alert to entrepreneurial knowledge. Recent scholars have continued to advance arguments that alertness involves a proactive stance, based on a number of cognitive capacities and processes, such as prior knowledge and experience, pattern recognition, information processing skills, and social interactions (Ardichvili, Cardozo, & Ray, 2003; Baron & Ensley, 2006; Shane,2000). McMullen and Shepherd (2006) state that alertness is never entrepreneurial unless it involves judgement and a move in the direction of taking an action. “To act on the possibility that one has identified an opportunity that is worth 6 pursuing” is at the heart of being an entrepreneur (McMullen & Shepherd, 2006, p. 132). The notion of McMullen and Shepherd (2006) linking the entrepreneur with alertness skills is central as the motivation of the study is to investigate the impact of entrepreneurial alertness on enterprise performance. 1.4 Research objective The objective of the study is to investigate the impact of entrepreneurial alertness towards performance of youth-owned enterprises in South Africa. 1.5 Resesrch questions What impact does entrepreneurial alertness have on the performance of youth-owned enterprises? Entrepreneurial alertness, in this study, includes three dimensions and the research questions are sub-divided accordingly, as stated below; - To what extant does scanning and search as dimension of EA impact enterprise performance? - To what extent does associstion and connection as dimension of EA impact enterprise perfomance? - To what extent does evaluation and judgement as dimension of EA impact enterprise performance? 1.6 Contribution of the study In a country such as Malaysia, the study on opportunity recognition has been advanced (Sambasivan, Abdul, & Yusop, 2009; Khin, 2018; Lim & Xavier, 2015), where entrepreneurial alertness is mentioned as a variable and antecedent of opportunity recognition literature. From the study of Tang et al. (2012), improving on the literature of Kirzner (1979) on the entrepreneurial alertness, it is evident that entrepreneurial alertness is one of the cognitve skills that depends on the entrepreners’ intelligence. In the social cognitive theory perspective, the level of alertness can be imparted by 7 actively being involved in behaviour, action and experiential learning (Lumpkin & Lichtenstein, 2005). There are fewer studies concentrating on factors contributing to the variable of entrepreneurial alertness and how this variable in turn, affects dimensions of enterprise performance. Dutta and Crossan (2005) state that learning processes such as intuiting, interpreting, and institutionalising can have an impact on scanning and search, association and connection, and evaluation and judgement of entrepreneurial opprtunity. These views of Dutta and Crossan (2005) lack empirical evidence. This work addresses gaps in the literature of South African entrepreneurship, especially on entrepreneurial alertness. Much work has been conducted on entrepreneurship opportunity recognition, wherein entrepreneurial alertness serves as an antecedent of opportunity recognition. The high rate of failure of youth-owned enterprises at the rate of 50% (Governder, 2019) has motivated the study and the contribution to the body of literature is to investigate cognitive skills embedded into entrepreneurial alertness to impact enterprise performance. This study explores dimensions of entrepreneurial alertness (scanning and search, association and connection and evaluation and judgement) towards enterprise performance. The focus on performance is the focus on all dimensions of performance, which is different to what Fatoki and Oni (2015) have done in their study as they only looked at increase on sales as the variable testing performance. The work of Wiklund (1999) suggests that performance measures should include both growth and financial measures. 1.6.1 Theoritical contributions First, while previous studies indicate that alertness is an important determinant of entrepreneurial opportunity (Baron, 2006; Gaglio & Katz, 2001; Fatoki & Oni, 2015; Tang et al., 2012), theoritical specification and empirical examiniation of how alertness drives enterprise performance remains incomplete. This research addresses that gap in the entrepreneurship literature, by hypothesising dimensions of alertness on enterprise performance and creating the conceptual framework. This study argues how alertness, 8 as a cognitive entrepreneurial skill, influences enterprise performance, is predicted on the propensity of the young entrepreneurs to act, exploit opportunities, creativity and innovation (McMullen & Shepherd, 2006). Second, the study contributes to literature by providing information on the extent that each of the alertness dimensions impact performance. Studies such as Ardichvili et al. (2003); Kirzner (1979); Gaglio et al. (2001) provide enough evidence on the relationship between alertness and performance, but do not concentrate on alertness dimensions individually towards enterprise performance. 1.6.2 Practical contributions This work also contributes to policy makers and entrepreneurial education providers, such as TVET Colleges and Development Finance Institutions (DFIs), to concentrate more in enhancing entrepreneurial alertness as a cognitive skill rather than just providing funding to youth enterprises. 1.7 Delimitations of the study The study of entrepreneurial alertness assumes the coverage of entrepreneurial opportunity recognition and its antecedents, such as prior knowledge and social networks and entrepreneurial alertness. This study takes a different angle and tests entrepreneurial alertness as an independent construct with its own variables towards dependent variable enterprise performance. Secondly, the study of enterprise performance or business performance attempts to cover all five dimensions of performance. However, this study only looked at performance referring to business growth and financial performance. The study focused on youth-entrepreneurs in South Africa and because of time constraints, the data was collected in Gauteng, Limpopo, Free State, Kwa Zulu Natal and Northern Cape provinces only. It was impractical to collect data in all nine provinces. 9 1.8 Conceptual definition of terms Table 1.1: Definition of terms Terminology Definition Youth Youth refers to young people between the age of 18 and 35, as promulgated on the National Youth Development Agency Act (Act 54 of 2008) (Gazette No. 31780, 2009) Entrepreneurship “Entrepreneurship is the recognition of an opportunity to create value, and the process of acting on this opportunity, whether or not it involves the formation of a new entity. While concepts such as ‘innovation’ and ‘risk-taking’ in particular are usually associated with entrepreneurship, they are not necessary to define the term” (Schoof, 2006, p. 12) Youth entrepreneurship “youth entrepreneurship involves the development of entrepreneurial attitude, skills and opportunities for young people between the age of 18 to 35, from the middle school though young adulthood” (Majola, 2017, p. 11) Alertness Alertness is defined as ”a process and perspective that helps some individuals to be more aware of changes, shifts, opportunities and overlooked possibilities” (Kirzner, 1979, p. 48) Performance According to Maltz (2003, cited in Rylková, 2015), organisational performance measurement should include five main dimensions, namely (Majola, 2017, p. 11): 1. Financial (with indicators such as sales, profits and return on investment); 2. Market and customer (with indicators such as customer satisfaction, retention, and service quality); 3. Process (with indicators such as evaluation of the length and quality of processes); 4. Staff development (with indicators such as employees’ 10 options, their motivation, and the capacity of information system); and 5. Standards for the future (with indicators such as the depth and quality of strategic planning, forecasting and preparing for unexpected changes in the external environment, the possibility of joint ventures and strategic alliances, and investing in new market development). Source: (Majola, 2017) 1.9 Assumptions - Those young entrepreneurs understood their business growth patterns. - That the respondents read the questionnaire properly. - Those young entrepreneurs were the real owners of the enterprises. 11 CHAPTER 2: LITERATURE REVIEW 2.1 Introduction This section’s objective is to review the current literature. The study will first provide a background discussion on the literature, followed by the theoretical foundation, entrepreneurial alertness and enterprise performance, and lastly, it provides the conceptual framework. 2.2 Background discussion A young person who can be classified as youth in South Africa is between the age of 18 and 35 (National Youth Development Agency, 2018). A young person can be called a youth entrepreneur when he/she opens up a new enterprise and takes all the risks associated with the financial and social responsibility of the enterprise, plus daily operations (Xie & Lv, 2016). Entrepreneurship plays an important role into the economy and society (Rezvani, Lashgari, & Farsi, 2018). When entrepreneurs spot opportunities and take action to exploit them, they drive the process of market production and fulfils social and economic needs (Valliere, 2013). Tili and Tengeh (2017) state that the ability to identify entrepreneurial opportuties is considered as a core attribute in entrepreneurship literature. The debate whether opportunities are or can be recocognised, dicovered or created is on-going (Venkataraman, 1997; Shane, 2000; Klein, 2008). It is therefore not well known why some people are able to dicover opportunities and others do not (Rezvani et al., 2018). Kirzner (1979) has argued that the difference in individuals in identification of opportunities can only attributed by entreprenerial alertness, therefore many scholars argue that alertness is an antecendant of opportunity recognition (Baron, 2006b; Tang et al., 2012; Valliere, 2013). This means, for opportunitites to be first recognised, youth in South Africa must first be alerted (Fatoki, 2011a). 12 Valliere (2013) argues that alertness itself is based on the schemata that must be activated, especially if such shemata are based on attributes for value creation. This activivation of schemata can be archived for example, by exposure to education, knowledge, skills or prior information (Baron, 2004a). Baron (2006) adds that alertness to new opprotunities is also by vatue of pattern recognition, with also supports the notion that patterns requires prior knowledge. Other than being exposed to prior information, Baron( 2006) mentions that entrepreneurial alertness is based on cognitve capacity with its ability to realise similarities that are meaningful. Alertness depends in part on whether entrepreneurs are able to exploits opportunities when once identified which is the result of their developed entrepreneurial capacities (Short, Ketchen, Shook, & Ireland, 2010). The relationship between entrepreneurial alertness and performance can be defined in the context of existing incentives in which the entreprenurs can obtain entrepreneurial opportunities that should boost innovative performance (McCaffrey, 2014). There is a growing body of literature that advocates that enterprise performance can be linked to growth and innovation as a result of the alert individual (Ardichvili et al, 2003; Tang et al, 2012). This is supported by Fatoki (2011a) that the enterprise‘s innovative activities and competitiveness can be enhanced by entrepreneurial alertness. Valliere (2011) adds that innovation and growth in youth entrepreneurship is the results of entrepreneurial processes where opportunities are spotted, planning conducted, execution of opportunities takes place and lastly, revenue is generated. 2.3 Theoretical foundation Cognitive theory is the theory in psychology that attempts to explain human behaviour by understanding the thinking process. In order to analyse and understand the entrepreneur’s decisions and behaviours that lead to the success of the enterprise, it is crucial to understand youth cognitive processes and how they use prior knowledge (experience) in the success of their businesses (Urban, 2012; Baron, 2004). Cognitive theory postulates that everything that individuals do depends on mental process, meaning information is categorised and analysed within internal structures that 13 individuals develop during their life experience (Baron, 2006; Palich & Bagby, 1995; Rosch, 1978). Mitchell et al. (2002, p. 97) define entrepreneurial cognition as the knowledge structures that people use to make assessment, judgements or decisions involving opportunity evaluations and venture creation and growth. Baron (2004, 2006) emphasises the importance of considering the framework with the objective to promote entrepreneurial awareness, since it guides individuals to be alert to specific information. This framework emphasises knowledge development and provides four reasons: First, cognitive theory does not rely on inheritance or stability principles, but is based on the principles that individuals are able to develop their cognitive framework through significant experiences that they transform into knowledge (Baron, 2006b). Second, the cognitive approach asks questions such as “how do entrepreneurs think and perform certain activities (Mitchell, et al., 2002). The cognitive perspective describes the entrepreneur’s mind-set. Third, according to the cognitive perspective, every entrepreneur possesses a mental framework that is developed throughout life experience and is able to use these cognitive frameworks to make sense of the environment (Dutta & Crossan, 2005). Last, the cognitive perspective is used in opportunity recognition and regard opportunity recognition as the most important competency that must be developed before other technical competencies (Kuratko, 2003; Pittaway & Cope, 2007). Entrepreneurial alertness is dependent on the cognitive skills and intellectual capacity of the individuals, coupled with prior knowledge (Lim & Xavier, 2015). Youth entrepreneurs are able to produce innovative and creative solutions in addressing the customer’s problems and that can be translated into improved business performance (Lim & Xavier, 2015). Therefore, this theory provides the understanding that cognitive skills play a vital role in the overall competencies needed by youth entrepreneurs and that influences the performance of their businesses. The focus of this study is on the contribution of entrepreneurial alertness towards the success of youth owned-enterprises, rather than entrepreneurial alertness as an 14 antecedent of opportunity recognition as most literature focuses on (Venkataraman, 1997; Tang et al 2012; Ardichvili, Cardozo, & Ray, 2003; Shane & Venkataraman, 2000; Shane, 2000). 2.4 Entrepreneurial alertness and enterprise performance In entrepreneurial opportunity literature, alertness has been identified as a vital entrepreneurial characteristic that is defined as the “ability to notice without search opportunities that have been overlooked by others” (Kirzner, 1979, p. 48). It is therefore, suggested that entrepreneurial alertness reflects an entrepreneurial ability to recognise an opportunity ahead of others (Gaglio & Katz, 2001) and such can be translated into financial gain (Tang et al., 2012). According to Tang et al. (2012), the major coverage point is that alert entrepreneurs have greater capabilities to recognise profitable opprtunities. Linking alertness to enterprise performance through opportunity recognition, requires that entrepreneurs take action for opportunities to yield commercial maturity (McMullen & Shepherd, 2006). Shane et al. (2003) also add that the appropriateness of opportunities is positively related to venture performance, meaning its only called a good opportrunity if it has a direct impact on enterprise performance. Adomako et al. (2018) allude that existing literature linking alertness and performance lacks theorisation of the entrepreneurial action machanism connecting entrepreneurial alertness to performance. The study by Tang et al. (2012) however, links alertness to performance throungh innovation. According to Fatoki and Oni (2015a), a firm’s innovative activities and competitive actions are enhanced by entrepreneurial alertness and that can lead to positive firm’s performance. Amato et al. (2017), in extending the work of Shane, Kolvereid, and Westheas (1991), also support the notion that alertness is positively related to the firm’s innovatioveness. It is also imperative to note that identifying and selecting the most appropriate and potentially profitable opportunities for new or existing business is the most important activity carried out by enterpreneurs (Amato, Baron, Barbieri, Belanger, & Pierro, 2017). 15 Entrepreneurs with high levels of entrepreneurial alertness can accurately locate resources when confronted with a changing market environment (Xie & Lv, 2016). Adaptation to a new environment becomes easier, and therefore ensures the survival of enterprises and the improvement of enterprise peformance (Gaglio & Katz, 2001). Adding to this notion, Roundy and partners (2018) state that facing environmental disruptions, alert decision makers will be more likely to engage in a strategic decision change compared to less alert individuals. However, these authors acknowledge the lack of empirical evidence susbstantiating environmental adoption to enterprise performance (Roundy, Harrison, Khavul, Perez-Nordtvedt, & McGee, 2018). Entrepreneurs with high levels of alertness also are more skillful in discovering new opportunities through social networks (Ardichvili et al., 2003). For example, young entrepreneurs in fashion can use social networks to optain new key partners important to their value chain and in return, such opportunities can be trasnlated into financial growth. Individuals with high levels of entrpreneurial alertness make efforts to expand and establish new social networks (Xie & Lv, 2016). Social networks provide information and resources and this enhances the performance of enterprises through the integration and utilisation of information and resources (Xie & Lv, 2016; Ardichvili, Cardozo, & Ray, 2003). On this note, entrepreneurial alertness linkage to enterprise performance can be conceptualised as a cognitive resource that affords entrepreneurs a first hand opportunity ahead of others and who are then able to take action towards such opportunity (Adomako, Danso, Boso, & Narteh, 2018). The ownership of cognitive resources by entrepreneurs might not on itself be translated to business performance; its effect is likely to be determined by entrepreneurs’ ability to exploit an opportunity ahead of others (Teece, 2012). 2.5 Enterprise performance According to Gavrea et al. (2011), organisational performance can be conceptualised as a set of financial and non-financial indicators that offer information on the degree of 16 achievement of objectives and results. Gavrea and partners (2011) further state that performance may be illustrated by using a causal model that describes how current actions may affect future results. Performance may be understood differently depending on the person involved in the assessment of the organisational performance (e.g., performance can be understood differently from a person within the organisation compared to one from outside (Majola, 2017). Performance of any enterprise has a big impact on a country’s economy. Enterprises are a significant source of employment and are often used to determine the economic, social, and political progress of a country (Gavrea, Lllies, & Stegerean, 2011). Through performance, the organisation can determine in the best way, whether it is growing and progressing, hence amount of management’s time is invested in investigating performance indicators (Gavrea et al, 2011). The 1980s and 1990s mark the years where the realisation that the identification of organisational objectives is more complex than initially considered. According to Gavrea et al. (2011), amongst the organisational objectives lies the enterprise performance. Gavrea et al. (2011) further explain that managers began to understand that an organisation is successful if it accomplishes its goals (effectiveness) using a minimum of resources (efficiency). There are several performance indicators researcher use to measure performance, and profit often used Gavrea et al (2011). However, according to Lim and Xavier (2015), growth together with profitability are the most frequently used performance dimensions, while Rylkova (2015), cited in Majola (2017), states that performance measurement should include five main dimensions. In addition, he alluded that these dimensions are; Finance, profit and Return on investment (ROI); Marketing and customers; Processes; Staff development and Standard for the future. Wiklund (2006), cited in Galawe (2017), argues that performance can be measured using two dimensions, which are growth and financial performance. Wiklund (2006) 17 states that both dimensions are sought to be used simultaneously, in order to provide a richer description of firm performance that when each is used independently. Table 2.1: Two types of performance measure Growth Financial performance - Sales (volume) - Employment - Assets - Market share - Office space - Growth rate compared to competitors o Sales o Market value - Revenue (Rands) - Profitability - Gross Margin - Cash flow - FP Compared to competitors o Profits o Cash flow Source: (Wiklund, 2006; Galawe, 2017) This paper, therefore, argues that enterprise performance can be influenced by entrepreneurial alertness. Borrowing from Cognitive Theory, we further posit that innovation is the bigger performance driver as the theory advocates the possession of cognitive skills embedded in the individual person. 2.6 Entrepreneurial alertness Several scholars agree that entrepreneurs are individuals who are more alert in the identification and discovery of opportunities than others (Shane & Venkataraman, 2000; Schumpeter, 1934; Kirzner, 1979). Alertness has been central in the context of opportunities in the recent developing entrepreneurship research (Tang et al., 2012). In an environment where opportunities frequently arise, remaining alert is profitable, Venter, et al. (2017) explain the situation by saying that the development process begins when entrepreneurial alertness exceeds a threshold level. This gives people the incentives to search for and be alert to entrepreneurial opportunities and this creates more entrepreneurial alertness (Eckhardt & Shane, 2003). The literature on entrepreneurial alertness was developed by Kirzner in 1973 to provide an explanation of entrepreneurial process. Alertness is defined as a process and perspective that helps some individuals to be more aware of changes, shifts, 18 opportunities and overlooked possibilities (Kirzner, 1979, p. 48). Kirzner (1973) further classified individuals who are more alert as having an “antenna” that allows recognition of gaps with limited clues, while Kaish and Gilad (1991) refer to the individual having alertness as one who possesses unique preparedness and consistently scans the environment to discover hidden opportunities. Kirzner (1985) further posit that non-alert individuals will fail to identify opportunities because they may not seek out pertinent information and misjudge the market environment. Alertness is described as a continuous state of being “on call” (Aviram, 2010). Work done by McMullen and Shepherd (2006) cited in Tang and partners (2012) argues that alertness involves a proactive stance, based on a number of cognitive capacities and processes such as prior knowledge and experience, pattern recognition, information processing skills and social interactions (Ardichvili, Cardozo, & Ray, 2003; Baron, 2006b; Gaglio & Katz, 2001; Shane, 2000). McMullen and Shepherd (2006) provide the summary of developing views of alertness as thus; Table 2.2: Developing views of alertness Early Kirzner Later Kirzner Recent Development Role of markets Disequilibrium gaps to be identified Adjustments of opportunities to fit the market Opportunities emerge from macro changes Role of knowledge and pre-existing conditions Helpful to the extent that it triggers the “Aha” moment Prior knowledge can be expanded to further pursue opportunities Prior knowledge and information processing inform observations and feasibility assessment Alert scanning and search Passive; a unique preparedness Passive and active; pursue specific opportunities Cognitive capacity (e.g. creativity, intelligence) and personal fit Alert association and scanning Lying dormant waiting to be identified Still lying dormant but room for creativity and further development Initial insight heightens sensitivity and can produce further search and processing Alert evaluation and judgement Largely unaddressed, assumed that entrepreneurs would act on opportunities Evaluations of opportunities can evolve over time Combining beliefs/ insights and desires for a judgement on venture prospects: distinction between first-and-third- person opportunities Source: (McMullen & Shepherd, 2006; Baron, 2006; Tang, Kacmar, & Busenitz, 2012) 19 From the views of McMullen and Shepherd (2006) in Table 2.1, alertness can be conceptualised in three dimensions: Scanning and search, association and connection, and evaluation and judgement (Tang, Kacmar, & Busenitz, 2012). In order for this study to achieve its objectives, these dimensions are explored in the context of its impact towards enterprise performance. 2.6.1 Scanning and search Scanning and search allows entrepreneurs to be determined and progressive in their efforts to investigate new ideas. This dimension involves prior knowledge, awareness and sensitivity to new opportunities (Lim & Xavier, 2015). Scanning and search will enable the entrepreneurs to examine new ideas in a progressive manner as in the process, they increase the entrepreneur’s domain-relevant information (Tang et al ,2012). Scanning and search also refers to continuous scanning of the environment to identify information or changes that are overlooked or unnoticed by other individuals (Fatoki, 2011a; Urban, 2019) The scanning and search dimension helps in the formulation of a cognitive framework (i.e. prototypes and schemas that reflect an individual’s knowledge and beliefs about the external world); such frameworks represent the increasing experience, learning, and knowledge (Tang et al., 2012). The stock of knowledge and information for entrepreneurs provides them with the competitive advantage and in turn, can boost business performance. This study therefore hypothesises, that; H1: Scanning and search as dimension of Entrepreneurial Alertness (EA) has a positive impact on enterprise performance 2.6.2 Association and connection Association and connection dimension involves putting together scatted pieces of information and reassembling them into comprehensible alternatives (Lim & Xavier, 2015). This dimension focuses on the availability of new information, creativity and making extensions in logic. It accounts for how new information is applied or extended 20 (Tang et al., 2012). Tang and partners (2012) adds that association and connection is all about connecting dots to creating new alternative information. Once dots are connected, individuals may need to re-assess the environment to further clarify the picture or to explore the usefulness of the newly connected information (Tang et al, 2012). Individuals are unlikely to go from scanning and search to making an on- the-spot judgment about the potentiality of the new connections, rather, the newly gathered information has to be interpreted and perhaps considered for more assessment in order to be certain of its potentiality (Tang et al., 2012). Young entrepreneurs who have various options on the information are considered to be advanced on information, therefore we hypothesis that; H2: Associations and connection as dimension of Entrepreneurial Alertness (EA) has a positive impact on enterprise performance 2.6.3 Evaluation and Judgement This dimension is based on the predictions of potentiality of new information and the effects of business opportunity (Tang et al., 2012). When evaluation and judgement is conducted correctly, this can streamline the collection and interpretation of new and relevant information ensuring that information is correctly processed while simultaneously disregarding extraneous or useless information and knowledge (Cox, 2016). Relevant knowledge and information directly contributes to one’s ability to identify opportunities and aids in the development of the opportunities (Baron, 2006b; Shane, 2000). Judgement is necessarily associated with the evaluation of new information in the context of its usefulness and value for the creation of new opportunities (Cox, 2016). Effective judgement can distinguish between information capable of yielding new innovative solution in the form of opportunities that are perceived as novel (Valliere, 2013). This dimension further enables individuals to distinguish between what is profitable and non-profitable, and high-value versus low-value opportunities (Tang et al 21 2012). Lim and Xavier (2015) refer to this dimension as decisions to be made on the effect of business opportunity and profit potentials. Profitability is one of the dimensions of business performance and therefore, we hypothesises that; H3: Evaluation and judgement as dimension of Entrepreneurial Alertness (EA) has a positive impact on enterprise performance. 2.7 Conceptual framework Figure 2.1: Conceptual framework Source: (Rezvani et al, 2018; Adomako et al, 2018; Fatoki & Oni, 2015a; Roundy et al, 2018; Tang et al, 2012) 2.8 Summary of the chapter This chapter put forth the theory that underpins the study and connected the constructs and its variables. The construct, entrepreneurial alertness (EA) has the following Entrepreneurial alertness Scanning and search Association and connection Evaluation and judgement Youth-owned enterprise performance H1 H2 H3 22 variables; scanning and search, association and connection and lastly, evaluation and judgement. Then, entrepreneurial alertness has a positive impact on the enterprise performance construct. Hypotheses were proposed and a conceptual framework created to provide the picture. In the following chapter, the research methodology is outlined. 23 CHAPTER 3: RESEARCH METHODOLOGY 3.1 Introduction The aim of this section was to describe in detail, the research methodology that was used and to address the research and hypotheses put forward for this study. The section includes the research design, data collection and sampling, the research instruments, data analysis, ethical consideration and summary of the chapter. 3.2 Research design This study is quantitative in nature. Quantitative research is a positivist method and is based on numerical data on which the researcher relies (Taylor & Medina, 2011). In quantitative methods, the data is presented by numbers and hence several statistical analyses can be applied which are quantitative in nature (Greenstein, 2003 cited in Gunda, 2013). Quantitative is ideal for this research because it is a statistically based study and the data is analysed in numerical form and this research measures youth- owned enterprise performance against entrepreneurial alertness (alert scanning and search, alert association and connection and evaluation and judgement). A positivist research paradigm is appropriate for this study because the research takes on an objective focus (Creswell & Creswell, 2017). A quantitative research methodology brings out the relationship of the variables of this research making use of numerical data. It is a multivariate study consisting of more than two variables (Daniel, 2016), in this case, four variables. The dependent variable is enterprise performance whilst the independent variables are scanning and searching, association and connection and evaluation and judgement. The independent variables are used as elements in the entrepreneurial alertness as a cognitive competency a person must have. The assumption is that quantitative methodology allows for a large sample size and the researcher’s involvement is limited therefore preventing bias (Cooper & Schindler, 24 2008). Ontologically the researcher assumes that the external reality is comprised of facts that are “law-like” and provide structure or a theoretical framework to this reality (Eisner, 1981). Methodological and ontological assumptions in an empirical-analytical inquiry are characterised by the researcher’s detached or objective review from the setting under study (Eisner, 1981; Smith, 1983). The empirical results of this study contribute to literature on what impact cognitive skills, such as entrepreneurial alertness, has on enterprise performance. This research is conducted for the purpose of partial fulfilment of a Master of Management degree. The degree is made out of course work and a mini-dissertation that must be fulfilled within a period of a year, therefore has a time constraint, hence a cross-sectional quantitative research was used. Cross-sectional research methodology captures a “moment in time” (Cooper & Schindler, 2008). Online, self-administrated questionnaires were distributed using social media platforms, such as WhatsApp, twitter and Instagram to all youth-owned entrepreneurs, in order to collect primary data. The advantage of using cross-sectional quantitative data, collected by distributing an online link, created using Qualtrics Software, is that it was easy to share the link and to code the collected data for transfer to SPSS system, where analysis of data was conducted A survey questionnaire however, is limiting in the fact that: - There is no contact with the respondents hence no chance of further explanation of a question or requirements - Responding and finishing the survey is absolutely at the discretion of the respondents - There is a chance of the research being disregarded as spam due to many surveys circling the web. 25 3.3 Data collection and sampling In order to collect primary data, a link providing access to the questionnaire was distributed to youth entrepreneurs using different social media platforms, and was not limited to SMSs and emails. Simple random sampling was used to identify the sample. This procedure was used to “select a sample of n objects strictly by chance, the selection of one member does not influence the selection of any other member, each member of population is equally likely to be chosen, and every possible sample of a given size N, has the same chance of selection” (Newbold, Carlson, & Thorne, 2013, p. 3). 3.3.1 Population A population is defined as people or unit of analysis that possess the characteristics on which one wishes to focus their research (Bhattacherjee, 2012). According to Newbold et al. (2013), a complete set of all items that interest an investigator is considered a population, and its size (n) can be very large or even infinite (∞). The units of analysis for this study was South Africans between the ages of 18 and 35 years who are self- employed or running their own enterprises. The areas to be used predominantly was Gauteng, Limpopo, Free State, KwaZulu Natal and Northern Cape provinces. Due to time constraints, it was not possible to collect data from individual business owners from all nine provinces. It is not the interest of this study to focus on geographic type (i.e. urban or rural). 3.3.2 Sampling method Newbold et al. (2013) define a sample as a practical portion or subset of a population with the size of the sample given as “N”. Sampling involves ensuring that the questionnaire is administered to the targeted populations (Slavec & Drnovsek, 2012). Although there is no specification about the size of a sample, there are two recommendations to be considered, first, the sample of subjects should be large (Slavec & Drnovsek, 2012), and second, as the number of items increase, the number of respondents should increase (Slavec & Drnovsek, 2012). 26 The sample was derived from youth entrepreneurs between the ages of 18 and 35 years, who own businesses in South Africa and belonged to specific youth organisations or forum that had national representation. These forums have helped the researcher to reach youth entrepreneurs from provinces such as; Gauteng, Limpopo, Free State, KwaZulu Natal and Northern Cape cost-effectively and with fewer complications. Sampling random is used to identify the sample. This procedure is used to “select a sample of an object from a population in such a way that each member of the population is chosen strictly by chance. The selection of one member does not influence the selection of any other member, each member of the population is equally likely to be chosen, and every possible sample of a given size, n, has the same chance of selection” (Newbold, Carlson, & Thorne, 2013). 3.3.3 Sampling frame The study’s sampling frame was designed in a way that would produce general representation of the sample from the following provinces; Gauteng, Limpopo, Free State, KwaZulu Natal and Northern Cape in South Africa. The sample frame was youth between the ages of 18 and 35 years who own business in various industries and keeps records of their businesses, in order to understand their business performance. This youth must have social media accounts (WhatsApp, Facebook, Twitter and Instagram). A few social media group accounts were identified with mass number of youth entrepreneurs, such as Facebook: AFASA Youth – National, Facebook: Local Government Youth Development Forum, Facebook: Independent Thinkers of South Africa, Facebook: Youth Entrepreneurship Campaign, Facebook: Sedibeng Youth Chamber of Commerce & Industry – SYCCI, Facebook: ICT SMME Chamber, Twitter: @djsbu, Twitter: @VusiThembekwayo and Twitter: @NYDARSA. 27 This approach assisted the researcher to reach respondents from all nine province in s limited period. In order to avoid exclusion of youth entrepreneurs that were not members of the mentioned Facebook pages and following either @djsbu and @VusiThembekwayo, I also posted the link to the survey on my personal Facebook, twitter and Instagram walls. 3.3.4 Sample size There is not clear indication as, how many participants had accessed the survey especially from Facebook, twitter and Instagram, the platforms holds many potential respondents, however as for WhatsApp messages sent, there is approximate 1500 messages sent. A total of 129 of the responses were viable, 7 did not consent and considered unusable, and 11 had missing data. Therefore, the analysis is based on a sample size of 126 with 3 outliers that were removed. There are specific requirements as to how big the sample size should be to perform certain statistical tests and statistical analysis. Because factor analysis and multiple regression analysis were used, it was necessary to consider the minimum sample sizes required in order to perform such statistical procedures. There are no clear theories on how to determine the optimal sample size for both factor and multiple analysis, thus the different views in literature are just rules of thumb. However, the general agreement in factor analysis, is that the higher the commonalities, the lower the required sample size (Field, 2013). 3.4 The research instrument The research instrument that was used for this study was a self-administered online questionnaire. Self-administered online questionnaire is the most advantageous method as it “permits for easy geographical reach” (Galawe, 2017). Cooper and Schindler (2014) further states more advantages of using online survey such as, fixed and low cost, data can be collected from large samples and it is easy to administer. The online 28 survey was suitable for this study for the purpose of reaching large sample easily and cost effectively (Wiklund, 2006; Cooper & Schindler, 2008). The research instrument contained multi-item scales to measure the independent and dependent variables. Multi-item scale type questions are often used in social science researches due to subjective and difficulties to measure variables, sometimes difficult to just measure with a single question (Galawe, 2017; Zikmund, 2003). The questions testing independent variables are based on a 7-point Likert scale: 1 = strongly disagree – 7 = strongly agree, while questions testing dependent variables are based on 5-point satisfactory scale: where, 1= very dissatisfied – 5=very satisfied. Another study by Yang (2008) created a business performance scale that contained eight items and used a seven-point Likert scale. The four indicators of growth were: sales growth, employment growth, sales growth compared to competitors, and market share compared to competitors. The three financial performance indicators were gross profit, return on sales (ROA), and return on investment (ROI). The final indicator was one of overall performance/ success to business performance adapted from Lumpkin and Dess (1996). The work of Wiklund (1999) suggests that performance measures should include both growth and financial measures and therefore it was an objective of this study to factor in both growth and financial dimensions to make sense of the dependent variable. All of the questions of the research instrument are forced questions in an effort to try to avoid receiving incomplete questionnaires. In order to measure the impact of entrepreneurial alertness to youth-owned enterprises, three variables of the alertness construct was tested. Scales from previous studies were used to obtain some level of reliability and such scales had excellent Cronbach Alpha. The Table 3.1 provides summarised different sections of the research instrument: 29 Table 3.1: Research instrument summary Section Description Source of question Type of questions Comments SECTION A: Demographic This section collected demographic information of the respondents such as gender, age, race, level of education, industry, length of time in business and lastly number of employees. Adapted from Majola (2017) Multiple choice  Gender and race is important to determine the representatives. According to Netshitenzhe (2013) woman are amonst the previously disadvantaged and continue to be sidelined in business.  There is strong correlation between age and education level amongst youth entrepreneurs in South Africa (GEM, 2016/2017)  Age of business and number of employee also have correlations (GEM, 2016/2017) SECTION B: Entrepreneurial alertness This section collected information of three dimensions: (1) Scanning and search (2) Association and connection (3) Evaluation and judgement Adapted from (Tang et al., 2012; Tang, Tan et al., 2008) 7 Point Likert scale  Study of Tang et al. (2012) developed 13 questions to test the alertness scale and the study demonstrated appropriate dimensionality and strong reliability.  Scanning and search had 6 questions, Association and judgement had 3 questions and Evaluation and judgement had 4 questions SECTION C: Enterprise performance This section collects data on the business performance, which operationalized as growth, profitability and ability to self-fund. (Covin & Slevin, 1989) 5-Point Satisfactory scale  Each of these financial performance criteria were assessed; sales level, sales growth rate, cash flow, return on shareholders’ equity, gross profit, net profit from operations, and profit to sales ratio return on investment, and ability to fund business growth from profit (Fatoki, 2011a). Source: Primary data 30 3.5 Data analysis Data was collected using a Qualtrics generated questionnaire and was exported to SPSS for data analysis. Once data was imported into SPSS and coded, the data was cleaned and all errors removed. The errors in the data could be contributed by missing values. 3.5.1 Descriptive statistics Newbold et al. (2013) define descriptive statistics as graphical and numerical procedures that are used to summarise and process data. The demographic data of the sample and data collected are presented in tables and graphs in Chapter 4 and interpreted in Chapter 5. 3.5.2 Exploratory factor analysis: validity Validity focuses on whether the research accomplishes accurately an explanation of the concept that the researcher is measuring, the extent to which the conclusions of the study are supported by its design. It is folded into two; internal and external validity Internal validity is concerned with the results of the study, if they are acceptable because of the sample selection, data recording, or analysis (Handley, 2001). Internal validity states that the outcomes of the data might be skewed, based on how or where the survey is distributed, for example, if the survey is distributed online only. For the research design to be termed internal valid, it must isolate the effects of the variables used in the research such that they can be measured separately (Handley, 2001). External validity is also known as generalisability. External validity measures if the outcomes of the study would be the same in a different environment with a different subject (Handley, 2001). It is advisable to use a research instrument that has been used several times, with the same or similar outcomes, as this increases its validity. 31 3.5.3 Cronbach’s alpha: Reliability Reliability is the consistency of the research instrument whether it can yield a certain results when the object being measured is the same (Leedy & Omrod, 2005). Factors affecting reliability include the lack of understanding of the research questions (Leedy & Omrod, 2005). Tavakol and Dennick (2011) outline the relationship between validity and reliability as thus; - Validity is concerned with the extent to which an instrument measures what it is intended to measure; - Reliability is concerned with the ability of an instrument to measure consistently; - The reliability of an instrument is closely associated with its validity; - An instrument cannot be valid unless it is reliable, however, - The reliability of an instrument does not depend on its validity. It is possible to measure effectively the reliability of a research instrument using Cronbach’s alpha. Cronbach’s Alpha was developed by Lee Cronbach in 1951, to measure internal consistency of a test or scale (Tavakol & Dennick, 2011). The acceptable values of alpha range from 0.70 to 0.95. A low alpha measurement could be because of poor interrelatedness between items, heterogeneous constructs or too few questions (Tavakol & Dennick, 2011). 3.6 Correlation analysis Correlation analysis is used to evaluate the relationship between two variables; it generally tests the direction and strength of the relationship (Newbold et al., 2013). It looked at the relationships of the dependent variables (Enterprise Performance) and each of the independent variables (Alert scanning and search, Alert association and connection and Evaluation and judgement) and the independent variables against each other. This is done to look out for cases of multicollinearity. 32 3.7 Multiple regression The multiple regression model determines the effect of several independent variables individually and concurrently on the dependent variables, using the least squares principles (Newbold, Carlson, & Thorne, 2013). There is a process to follow when developing the multiple regression model: first, develop the model specifically by determining the model variables and model form; second, study the least squares process and analyse the variability to identify the effects of each predictor variable; third, examine the estimation, confidence intervals, and hypothesis testing (Newbold et al., 2013). 3.8 Ethical considerations Ethics are described as behavioural norms or standards that guide moral choices related to our relationships with others (Cooper & Schindler, 2008). Cooper and Schindler (2008) further states that as in business, research must strive to be ethical to ensure that research activities do not lead to adverse consequences to anyone and also that participants do not suffer embarrassment, loss of privacy, discomfort or pain. In order for research to be ethically, researcher must (Cooper & Schindler, 2008, p. 90): - Give participants an option to agree or disagree to participate in the research. - Be honest about the purpose, benefit and confidentiality of the research. - Demonstrate integrity during the research process - Guarantee the right to privacy and ensure the protection of participants. The researcher took the following steps to adhere to ethical considerations in this study; - The University of Witwatersrand’s Ethical Committee issued out official ethical certificate as the first go-head procedure. - The cover page detailing the purpose and benefits where attached to questionnaire. For the questionnaires send via WhatsApp, such cover was send as first slide then followed by link to the questionnaire. - The first question on the questionnaire was a consent option that was set to “Exit the participation” if participants choice “no” to consent. This option has ensured 33 that participants are not forced to participate in the study and that participation if completely voluntarily. - No personal information has been asked on the questionnaire in order to keep responses strictly anonymous. - The results of the survey will be destroyed after the research report is published 3.9 Summary of the chapter This chapter focused on the research methodology that included philosophy and paradigms. The study was a quantitative and was presented in numbers hence several statistical analysis were applied. The SPSS V25 software system was used for descriptive and exploratory factor analysis from the data collected using self- administered questionnaire. Youth between the ages of 18 – 35 operating businesses in South Africa took part in the study. Because the study has used online survey the random sampling was adopted with could not be quantified, but has achieved 147 usable observations. The survey was distributed amongst different social media groups with number of youth enterprise owners. Data was screened and cleaned to ensure integrity and quality of data is not compromised. Incomplete responses and responses containing outliers were removed. The reliability and validity of the measurements scales were tested and it was found that they are reliable and valid. The study further performed correlation analysis and multiple regression to establish the factor structure I order to determine the degree and form of the relationship between Independent variables and Dependent variables and lastly to test hypothesis of the study. 34 CHAPTER 4: PRESENTATION OF RESULTS 4.1 Introduction The objective of this chapter is to present the results and interpretation. The chapter begins with demographic results of the participants, followed by descriptive analysis of the participants, reliability of the measuring scale, explorative factor analysis, hierarchical multiple regression, and then lastly, testing of hypotheses. 4.2 Data screening The survey was sent through social media (WhatsApp, Facebook, twitter and Instagram); it also included email. The survey managed to attract 147 respondents in total, seven respondents never consent to participate, 11 contained much missing data and therefore were regarded as invalid. There were three outliers found in the data and removed. The results are thus analysed from 126 respondents. 4.3 Demographic profile of respondents This section presents the demographic information of the respondents and includes gender with race, age group, enterprise industry, age of business and lastly, number of employees. 4.3.1 Gender and race Sample characteristics results reveal that more males (52.4%) than females (47.6%) were sampled overall. Most of the respondents were African at the total number of 120, followed by Coloured at the total number of three, then whites and Indian by one respondent respectively. Table 4.1 illustrates how the sample is distributed according to gender and race combined. 35 Table 4.1: Gender and Race Cross-tabulation Race Total African Coloured Indian White Other Gender Male Count 62 2 1 0 1 66 % within Race 51.7% 66.7% 100.0% 0.0% 100.0% 52.4% Female Count 58 1 0 1 0 60 % within Race 48.3% 33.3% 0.0% 100.0% 0.0% 47.6% Total Count 120 3 1 1 1 126 % within Race 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Source: Primary data 4.3.2 Age group Table 4.2 shows that most respondents (45.2%) were in the 25-29 age group, followed by the 30-35 age group (44.4%) and lastly 18-23 age group (10.3%). According to GEM Global Report 2016/2017, there is relatively lower entrepreneurial occurrence amongst 18 – 24 years cohort, and relatively higher occurrence amongst 25 – 34 years cohort (Global Entrepreneurship Monitor, 2016/2017). GEM further states that the higher the age, the more the decline in entrepreneurial participation. Table 4.2: Age Group Frequency Percent Valid Percent Cumulative Percent Valid 18 - 23 13 10.3 10.3 10.3 25 - 29 57 45.2 45.2 55.6 30 - 35 56 44.4 44.4 100.0 Total 126 100.0 100.0 Source: Primary data 4.3.3 Education The majority of the respondents (47.6%) had tertiary education, that is, a total number of 60, followed by those who had completed secondary education (matriculated) at 38.9% which is total number of 49, followed by 10 and seven respondents who have not completed secondary education and those who hold post-graduate qualifications, respectively. This sample was largely distributed using WhatsApp that needed 36 understanding of how to access the link directly from the WhatsApp. Figure 4.1 illustrates the education percentage distribution on the respondents. Figure 4.1: Highest Education Completed Source: Primary data 4.3.4 Enterprise Industry The majority of respondents (34.1%) have chosen “Other”, followed by 19.8% of the respondents who are in the manufacturing sector, followed by 14.3% of the respondents in wholesale and retail trade, repair of motor vehicles, motor cycles and personal and household goods, hotels and restaurants. The major contributors to the number is mainly wholesale and retail, as suggested by the GEM Report (Global Entrepreneurship Monitor, 2016/2017). According to GEM, wholesale and retail requires fewer skills and lower capital requirements and therefore attracts a lot of entrepreneurial activities (Global Entrepreneurship Monitor, 2016/2017). There is also relatively good participation at 12.7% in community, social and personal services from the respondents. Industries such as agriculture, hunting, forestry, fishing, electricity, gas, water supply, financial inter-mediation, insurance, real estate, business services, transport, storage, accommodation and construction share between one to six respondents. Table 4.3 illustrates industrial domination from respondents. 37 Table 4.3: Industry of your enterprise Frequency Percent Valid Percent Cumulative Percent V a lid Agriculture, hunting, forestry and fishing 3 2.4 2.4 2.4 Manufacturing 25 19.8 19.8 22.2 Electricity, gas and water supply 1 .8 .8 23.0 Construction 12 9.5 9.5 32.5 Wholesale and retail trade, repair of motor vehicles, motor cycles and personal and households goods, hotels and restaurants 18 14.3 14.3 46.8 Transport, storage and accommodation 2 1.6 1.6 48.4 Financial inter-mediation, insurance, real estate and business services 6 4.8 4.8 53.2 Community, social and personal services 16 12.7 12.7 65.9 Other 43 34.1 34.1 100.0 Total 126 100.0 100.0 Source: Primary data 4.3.5 Age of Business Most of the youth-owned enterprises have been paying salaries for between three months and 3.5 years (56.35%), while 26.96% have been paying salaries for more than 3.5 years. Lastly, 16.67% have been paying salaries for less than three months. Salaries paid also include salaries paid to the owners of the businesses, either formally paid or informally paid. Figure 4.2 illustrates the salary statistics. 38 Figure 4.2: Length of time enterprise paid salaries Source: Primary data 4.3.6 Number of employees The majority of enterprises (93.7%) had a size of 1-10 employees, followed by 4.8% of enterprises that had 11-50 employees and finally, followed by only 1.6% of enterprises that had more than 50 employees. According to the GEM report, there is a significant correlation between the duration of the business and the number of employees the particular enterprise afford to have (Global Entrepreneurship Monitor, 2016/2017). Table 4.4 illustrates the number of employees enterprises have including the owners. Table 4.4: Number of Employees Frequency Percent Valid Percent Cumulative Percent Valid 1 - 10 118 93.7 93.7 93.7 11 - 50 6 4.8 4.8 98.4 More than 50 2 1.6 1.6 100.0 Total 126 100.0 100.0 Source: Primary data 4.4 Descriptive statistics The descriptive statistics provide the results of the main constructs and the focus is on showing the means, confidence interval, median, skewness and kurtosis. The results of scanning and search, association and connection as well as evaluation and judgement, including the dependent variable, business performance, are presented in the following tables; 4.4.1 Responses on the Scanning and search Six questions were asked to measure the impact scanning and search has on the enterprise performance. Table 4.5 provides the results of participation oneach question and no missing results were reported on each question. The majority of respondents (mean=6.25) have responded positively on the question number 6. “I am always actively looking for new information”. 39 Table 4.5: Descriptive Statistics: Scanning and search N Minimum Maximum Mean Std. Deviation Skewness Kurtosis Statistic Std. Error Statistic Std. Error SS_1 126 1 7 6.01 1.149 -2.074 .216 5.758 .428 SS_2 126 1 7 6.05 1.344 -2.641 .216 7.432 .428 SS_3 126 1 7 5.58 1.472 -1.490 .216 2.065 .428 SS_4 126 1 7 6.21 1.143 -2.131 .216 5.449 .428 SS_5 126 2 7 5.79 1.177 -1.158 .216 1.087 .428 SS_6 126 3 7 6.25 .885 -1.650 .216 3.422 .428 Valid N (listwise) 126 Source: Primary data 4.4.2 Responses on Association and connection Three questions were asked in order to evaluate the impact of association and connection to enterprise performance. The majority of respondents (mean=6.00) have responded positively to question number 2 “I am good at ‘connecting dots’”. Table 4.6 provides the results and no missing value is reported in any of the question asked. Table 4.6: Descriptive Statistics: Association and connection N Minimum Maximum Mean Std. Deviation Skewness Kurtosis Statistic Std. Error Statistic Std. Error AC_1 126 1 7 5.02 1.513 -.972 .216 .294 .428 AC_2 126 2 7 6.00 .980 -1.193 .216 2.063 .428 AC_3 126 1 7 5.34 1.303 -1.033 .216 .816 .428 Valid N (listwise) 126 Source: Primary data 4.4.3 Response on Evaluation and judgement Four questions were asked in order to evaluate the impact of evaluation and judgement to enterprise performance. The majority of respondents (Mean= 6.02) have responded positively on question number 1 “I have a gut feeling for potential”. Table 4.7 provides the results and no missing value is reported in any of the questions asked. 40 Table 4.7: Descriptive Statistics: Evaluation and judgement N Minimum Maximum Mean Std. Deviation Skewness Kurtosis Statistic Std. Error Statistic Std. Error JE_1 126 1 7 6.02 1.039 -2.266 .216 8.051 .428 JE_2 126 1 7 5.92 1.177 -1.847 .216 4.121 .428 JE_3 126 2 7 5.67 1.289 -1.397 .216 1.758 .428 JE_4 126 2 7 5.94 1.049 -1.394 .216 2.674 .428 Valid N (listwise) 126 Sources: Primary data 4.4.4 Responses on Enterprise Performance Nine questions were asked in order to evaluate Enterprise performance. The majority of respondents (Mean=3.73) have responded positively to question number 1 “Sales level”. Table 4.8 provides the results and no missing value is reported. Table 4.8: Descriptive Statistics: Enterprise Performance N Minimum Maximum Mean Std. Deviation Skewness Kurtosis Statistic Std. Error Statistic Std. Error EP_1 126 1 7 3.73 1.183 .600 .216 .525 .428 EP_2 126 1 7 3.68 1.360 .692 .216 .287 .428 EP_3 126 1 7 3.58 1.556 .872 .216 .356 .428 EP_4 126 1 7 3.55 1.532 .730 .216 .108 .428 EP_5 126 1 7 3.67 1.470 .719 .216 .418 .428 EP_6 126 1 7 3.62 1.419 .787 .216 .606 .428 EP_7 126 1 7 3.72 1.429 .904 .216 .506 .428 EP_8 126 1 7 3.60 1.449 .754 .216 .376 .428 EP_9 126 1 7 3.82 1.455 .434 .216 -.133 .428 Valid N (listwise) 126 Source: Primary data 4.5 Measurement scale The dependent variable, business performance, was measured using a 5-point satisfaction scale with nine indicators of testing business performance. Where 1= Very dissatisfied and 5= very satisfied. Entrepreneurial alertness is measured using three 41 antecedents, scanning and search, association and connection and evaluation and judgement. Entrepreneurial alertness dimensions (Scanning and search, Association and connection, as well as Evaluation and judgement) were all measured using a 7- point Likert scale. 4.5.1 Validity of factors Exploratory factor analysis was conducted to assess the validity of the scale for enterprise performance and entrepreneurial alertness constructs. The extraction method used was Principle components analysis (PCA) with KMO and scree plot. The pattern matrix was preferred over structure matrix for the purpose of easy of interpretation (Slater, 2019). The primary role of factor analysis is to determine the underlying structure among the variables in order to explain the pattern of correlations amongst the variables (Leech, Barrett, & Morgan, 2015). The scale had been developed by Tang et al. (2012) and the purpose of this section is not to create a new scale but rather to confirm the reliability of the the existing theoritical scales in the context of this study. 4.5.1.1 Entrepreneurial alertness dimensions (IV) Entrepreneurial Alertness dimensions (Scanning and search, Association and connection and Evaluation and judgement) are independent variables in this study. The sufficiency of 13 items designed to measure alertness, were examined using the Kaiser- Meyer-Olkin (KMO) measure and Bartlett’s test of Sphericity. According to Grande (2015). the KMO value must be above 0.50, but the most acceptable is 0.60 and Bartlett’s test of Sphericity must be significant at p<0.001. Table 4.9 provides results on KMO 0.809, Bartlett’s Test of Sphericity= sig. 0.000 and BTS= 313,205, indicating that the data were appropriate for the purpose of factor analysis. Statistically, this means that there exists a relationship between the variables, even though some variables shows weak relationships, but can be included in factor analysis. 42 Table 4.9: KMO and Bartlett's Test: Independent Variable Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .809 Bartlett's Test of Sphericity Approx. Chi-Square 313.205 df 28 Sig. .000 Source: Primary data The eigenvalue summary table, Table 4.10, shows components divided among factors that had strong loadings. After some items showed double (cross loading) and others with no loadings, three components were reduced to only two components. The components had Eigenvalues greater than 1.0, which is a common criteri