The role of personality in the relationship between feeling bored and decision-making competence: a study of managers in the retail industry
Date
2016
Authors
Du Preez, Magda
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Despite the increased work on emotions in organizations, there is a lack of research on the impact of feeling bored in managerial decision-making contexts. Feeling bored was defined, and an expansion to the Hybrid Process Decision-Making Model was proposed. Using this revised definition of feeling bored and the Expanded Decision-Making Process Model, an empirical study with retail middle managers was conducted to examine the relationships between feeling bored and decision-making competence and the role of personality. Results found that feeling bored has a significant negative association with middle managers’ confidence levels, risk perception and decision rules. Results confirmed that personality plays a moderating role in the relationship between feeling bored and decision-making competence. Most notably, the personality trait learning neutralizes the negative effects of feeling bored on decision-making competence, whereas the personality trait sociability has a varied effect depending on which end of the valence/arousal continuum feeling bored is experienced. Limitations to the study, and practical implications for retail organizations, middle managers and for future research, are outlined
Description
Thesis
submitted in fulfilment of the requirements for the degree of
Doctor of Philosophy (PhD)
at the
Wits business school
University of the Witwatersrand
June 2016
Keywords
Citation
Du Preez, Magda (2016) The role of personality in the relationship between feeling bored and decision-making competence: a study of managers in the retail industry, University of the Witwatersrand, <http://wiredspace.wits.ac.za/handle/10539/21564>