Universal Access and Service Interventions in South Africa: Best Practice, Poor Impact

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dc.contributor.author Lewis, Charley
dc.date.accessioned 2016-01-17T09:03:03Z
dc.date.available 2016-01-17T09:03:03Z
dc.date.issued 2013-12-15
dc.identifier.citation Lewis, C. (2013). Universal access and service interventions in South Africa: Best practice, poor impact. The African Journal of Information and Communication (AJIC), 13, 95-107. https://doi.org/10.23962/10539/19279 en_ZA
dc.identifier.issn ISSN 2077-7213 (online version)
dc.identifier.issn ISSN 2077-7205 (print version)
dc.identifier.uri http://hdl.handle.net/10539/19279
dc.identifier.uri https://doi.org/10.23962/10539/19279
dc.description.abstract Post-apartheid South Africa placed universal access and service at the forefront of its communications policy and regulatory interventions from 1996. It followed global best practice by imposing universal service obligations on licensees by establishing a universal service fund and a dedicated universal access regulatory body, as well as awarding targeted operator licences in areas of low teledensity. The effectiveness of these interventions is open to question, with fixed- line teledensity falling and prepaid customers in the mobile sector now accounting for the overwhelming majority of telephony users nationwide. Starting with an overview of South Africa’s universal access and service imperative, this paper assesses the value and effectiveness of these universal access and service interventions. It shows how the burgeoning access to mobile has little to do with the impact of these interventions. Finally, the implications of this for universal access and service policy and regulation, and for its implementation, are considered. en_ZA
dc.language.iso en en_ZA
dc.subject universal access, universal service, UAS, USOs, USF en_ZA
dc.title Universal Access and Service Interventions in South Africa: Best Practice, Poor Impact en_ZA
dc.type Article en_ZA
dc.citation.doi https://doi.org/10.23962/10539/19279
dc.orcid.id https://orcid.org/0000-0002-6307-4520


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  • AJIC Issue 13, 2013
    Thematic Issue: Leadership in the Electronic Age: A Broad Inter-Disciplinary Practice

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