AJIC Issue 15, 2015

Permanent URI for this collectionhttps://wiredspace.wits.ac.za/handle/10539/19266

There is already extensive scholarly publishing on informatics and ICT4D, charting the contours of early stage digital transformation in Africa. This issue of The African Journal of Information and Communication (AJIC) publishes a collection of articles developed from papers presented at the 44th Southern African Communications Lecturers Association (SACLA) Conference, held on 2 and 3 July 2015 at Open, Maboneng Precinct, Johannesburg. The theme of the conference was “Renewing ICT teaching and learning: Building on the past to create new energies”. The emphasis on renewal offers an important message to academics and universities to push forward with change, in an era where change inertia has set in in many parts of the higher education environment and where a reminder is needed that, in the 21st century, change is the only constant. Digital technologies will only create value in the university experience when used for active innovation in teaching and learning, rather than passive availability. Investment in university Internet access, where most ICT spending has historically focused, offers only the foundation for educational informatics, not the digital learning experience. Educational futures require investment in the creative side of digital media use for teaching, learning and research. Issue 15 also publishes a range of unsolicited articles relevant to this thematic area, carefully reviewed, revised and edited. These articles illustrate the breadth of the field of informatics and its importance for future development, as well as the new research problems in the fields of informatics and ICT4D.

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    Experiences of Misfit as Cues for Sensemaking of ERPs
    (LINK Centre, University of the Witwatersrand (Wits), Johannesburg, 2015-12-15) Le Roux, Daniel B.
    The adoption of computer-based enterprise resource planning systems (ERPs) has become an important feature of large organisations in both the public and private sectors. Successfully embedding ERP systems in organisational structures does, however, pose a significant array of technical and social (human) challenges. Chief among these is ensuring that ERP users successfully adapt to new/changed work processes and tasks post-adoption. In this study Karl Weick’s theory of Sensemaking is adopted to investigate the process by which users develop the meaningful understandings of ERPs. It is proposed that experiences of misfit, that result from user ignorance or organisation-artefact misalignment, act as triggers for sensemaking. Based on an integrated interpretive framework a case study of a South African Metropolitan Municipality is used to analyse 34 experiences of misfit and their consequences. Findings suggest that experiences of misfit trigger various types of response strategies during which users’ understanding of and beliefs about ERP technology are updated.