Faculty of Commerce, Law and Management
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Item Social Media Communications for African Public Institutions(CLEAR-AA, 2019-01) Ms Ali, AishaSocial media is growing exponentially in Africa. While many governments perceive an increase in political social media as a threat, and several governments have set up social media controls and even sanctioned complete blackouts in moments of heightened political tension, they are also increasingly finding it convenient to interact with their publics through social media. While this is mostly one-way broadcast-style communication about service delivery or in emergencies, the two-way, interactive possibilities of social media offer public institutions opportunities to tap into information from citizens and to interact.Item Strengthening Regional Evaluation Capacity-Building through Local Partnerships(CLEAR-AA, 2019-02) Ms Amisi, Matodzi Michelle; Dr Chirau, TakundaCLEAR-AA’s regional strategy, completed at the end of 2018, details how CLEAR-AA will work with partners in Anglophone Africa to strengthen evaluation in the region. It also explores ways to strengthen the use of evaluative evidence in policy and programme planning to improve the quality of social policies. As part of the process for developing the strategy, CLEAR-AA held two workshops, in South Africa and Uganda, with representatives of invited organisations from countries such as Ghana, Kenya, Rwanda, South Africa, Uganda and Zambia. We wanted to test out our thinking with evaluation practitioners, policymakers and others who are working to develop evaluation capacity. The workshops helped CLEARAA to identify partner organisations that share our values and objectives. We also explored appropriate implementation approaches for our strategy, including identifying barriers and enablers. With this learning note, CLEAR-AA shares what we discussed and discovered about what is likely to strengthen regional capacity-building work and what makes it difficult. Much of what came up in the workshops is supported in the literature, and we include some key readings for readers who would like to explore the issues further.Item Working with Data: Analysing SETA data management system for a stronger M&E system(CLEAR-AA, 2019-10) Mr Tsotsotso, KhotsoThe M&E system is in itself made-up of a number of inter-related and inter-connected sub-systems. One key sub-system of the M&E system is an effective and efficient data management system. Data management refers to the practice of organizing and maintaining data processes to meet ongoing information lifecycle needs. It is a process of creating, sharing, using and managing information of an organization. In practice, a data management system can take the form of an IT system that stores and retrieves data, improves collaboration, locates knowledge sources, mines repositories for hidden knowledge, captures and uses knowledge, or in some other way enhances the data management process.