Browsing Faculty of Commerce, Law and Management by Title

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Browsing Faculty of Commerce, Law and Management by Title

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  • van Niekerk Kuys, Anfried (2011-06-23)
    Instant messaging (IM) is a software application that allows instant text communication between two or more people through a network such as the Internet. IM is a faster and simpler way to communicate than e-mail, as it ...
  • Esmael, Mohammed Riaz (2014-10-16)
    Critical success factors are the areas in which organisations have to do well if they are to remain competitive and profitable. These factors should link directly into the organisation's strategy.They can provide the basis ...
  • Nyambe, Ophelia (2012-10-04)
    This research was conducted to identify critical success factors (CSFs) in mergers and acquisitions (M&As) in South Africa. It is estimated that between 60 and 80 percent of M&As fail to create value for shareholders ...
  • Owusu, Kwadwo Nini (2011-06-07)
    The rapidly changing competitive banking industry throughout the world has forced banks to place increasing emphasis on establishing and maintaining relationships with their major customers. This research provides insight ...
  • Hosany, Feroz (2011-04-15)
    This research report evaluates the critical success factors in the relationship of multi-national franchises as identified by authors in franchise systems. Specifically, this research seeks to validate the critical success ...
  • Rodseth, Christian Hendrik (2014-01-08)
    The pharmaceutical industry is a multimillion rand industry that makes use of relationship marketing as its main market engagement strategy, with sales representatives being the conduit for strategy implementation. As a ...
  • Rahim, Muazzam (2012-10-08)
    The primary aim of this research is to evaluate the impact of crude oil price volatility on the JSE Securities Exchange (JSE) in South Africa. The report employs an augmented market model developed by Faff and Brailsford ...
  • Jooma, Sameer (2014-07-31)
    ABSTRACT Much research in various contexts has been conducted since the mid-1970’s under the theme of technology adoption. There has been a rise in the number of research studies pursued on the subject of self-service ...
  • Govender, Krisen (2011-04-13)
    The South African banking landscape has been characterized by changes since the late 1990’s. Within this environment this priority banking arena has also become highly competitive and this is driven by a limited n umber ...
  • Penfold, Walter Thomas (2011-06-07)
    The high costs of attracting new customers has made customer loyalty the focus of many leading companies. Small businesses that operate in the business-to-business market often rely on relatively fewer customers than ...
  • APPAYA, KAVIRAJ (2011-05-06)
    The purpose of this research was to identify the motivators of multiple banking for the retail banking sector in Mauritius. The research included both qualitative and quantitative studies. The main finding of the research ...
  • Govender, Jerome Neil (2011-04-13)
    The purpose of this research was to determine to what extent construction customers’ views of the value disciplines (Treacy & Wiersema, 1993, 1995a, 1995b) could be used by construction companies to develop a broader ...
  • Mudau, Abel (2011-05-30)
    Regulatory, structural and technological factors have significantly changed the credit card environment throughout the world during the past two decades. Increased competition in the credit cards market and the arrival of ...
  • Flynn, Teresa (2012-01-23)
    This study will propose ways in which companies can focus retention strategies in the local prepaid mobile telecommunications sector. Currently there is little academic literature on this topic, even though in-house marketing ...
  • Kaseke, Trevor (2012-12-04)
    This study sought to explore possible reasons to explain why, despite the money spent by banks on customer satisfaction surveys, the satisfaction scores have either remained unchanged or become lower. The study explored ...
  • Sadiki, Mpho (2014-09-09)
    ABSTRACT Card acceptance and processing as a form factor for payment processing is a significant part of the South African retail payments landscape. For South African banks, the success of the service delivery model of ...
  • Thathiah, Denesh (2012-01-20)
    The formal animal feed market in South Africa is estimated at R15 billion rands per annum (Hemme and Ndambi 2009). There therefore exists a sizeable market that animal feed producers are targeting. This research seeks ...
  • Ioffe, Stanislav (2015-05-15)
    This research examines the day-of-the-week effect on the JSE Securities Exchange for the period from 1995 to 2007. This effect was documented in the 1970s and 1980s. The first democratic election in 1994 left the ...
  • Kable, Warren Peter (2014-07-22)
    ABSTRACT The South African passenger vehicle market is becoming increasingly competitive. Market players are no longer able to depend on their products alone, for the market has been saturated with a variety of high quality ...
  • Faul, Garrick Stewart (2012-09-10)
    Optometry comprises of a professional service coupled with a retail product administered through third party medical aid payments, all adding to the complexity regarding the patient’s perception to the industry. There ...

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