Mobile Credit in Kenya and Tanzania: Emerging Regulatory Challenges in Consumer Protection, Credit Reporting and use of Customer Transactional Data

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dc.contributor.author Blechman, Jason G
dc.date.accessioned 2017-01-16T22:32:48Z
dc.date.available 2017-01-16T22:32:48Z
dc.date.issued 2016-12-15
dc.identifier.citation Blechman, J. G. (2016). Mobile credit in Kenya and Tanzania: Emerging regulatory challenges in consumer protection, credit reporting and use of customer transactional data. The African Journal of Information and Communication (AJIC), 17, 61-88. https://doi.org/10.23962/10539/21628 en_ZA
dc.identifier.issn 2077-7205 (print version)
dc.identifier.issn 2077-7213 (online version)
dc.identifier.uri http://hdl.handle.net/10539/21628
dc.identifier.uri https://doi.org/10.23962/10539/21628
dc.description.abstract The recent proliferation of mobile financial services in developing countries has increased access to financial services among underserved rural and low-income populations. Mobile credit is one emerging mobile financial service that allows consumers to quickly apply for and receive loans over mobile devices. Mobile credit services have achieved early success in Kenya and Tanzania, two mature markets for mobile financial services. While these new services have the potential to further promote financial inclusion, they also raise novel regulatory issues and do not fit neatly into pre-existing regulatory categories. This is due to the nature of mobile credit and the variety of entities and regulatory frameworks implicated in the business models found in these two markets. Policymakers and regulators will need to make choices about how to regulate mobile credit with respect to consumer protection, credit reporting and the use of mobile and mobile money services transactional data, a key input for credit evaluation decisions. These choices will need to take into account promotion of financial inclusion and protection of consumers while limiting disincentives for innovation and investment.
dc.language.iso en en_ZA
dc.publisher LINK Centre, University of the Witwatersrand (Wits), Johannesburg en_ZA
dc.subject mobile credit, mobile financial services, regulatory challenges, consumer protection, credit reporting, customer transactional data, Kenya, Tanzania
dc.title Mobile Credit in Kenya and Tanzania: Emerging Regulatory Challenges in Consumer Protection, Credit Reporting and use of Customer Transactional Data en_ZA
dc.type Article en_ZA
dc.journal.volume 17 en_ZA
dc.journal.title The African Journal of Information and Communication (AJIC) en_ZA
dc.description.librarian CA2016 en_ZA
dc.citation.doi https://doi.org/10.23962/10539/21628
dc.citation.issue 17 en_ZA
dc.description.url www.wits.ac.za/linkcentre/ajic en_ZA


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  • AJIC Issue 17, 2016
    Thematic Issue: Economic Regulation, Regulatory Performance and Universal Access in the Electronic Communications Sector

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