ISO 9000 implementation guidelines
Date
2016-08-12
Authors
Blignaut, Vincent
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Abstract
This project compares the ISO 9000 series with the Deming-based total quality
management philosophy. The series are also equated with the Deming prize and the
Malcolm Baldrlge National Quality Award as a trilogy in achieving total quality
management.
Many companies which have implemented total quality management are requiring
their suppliers to meet quality standards to assure a consistent product or service. The
SABS ISO 9000 series is presently a prevalent method of assessment of suppliers.
Concerns that ISO registration would be the only way LV ensure sales to the European
Community have partially diminished, while pressure from domestic firms have
increased. especially for companies facing competitive bidding from supplier
contracts This driving force may result in companies not reaping the advantages of
total quality management, as their quality systems are simply designed to meet
ISO 9000 requirements,
Analysis, primary and secondary research identified weaknesses and strengths of the
ISO standards and Awards. Suggestions are made to those companies in the process
ofISO registration in moving to a total quality environment.
Description
A research project submitted to the Faculty of Engineering, University of the
Witwatersrand, Johannesburg in fulfilment of the requirements for the degree of
Master of Science in Engineering.
Johannesburg, 1995.