Talent Management Practices in a South African Insurance Company

Date
2012-11-20
Authors
Mazibuko, Siphosomusa Perfect
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Abstract
The main purpose of this study was to investigate talent management practices at a South African insurance company. Talent management is increasingly being recognised as a strategy used by companies to sustain their competitive edge. It is the people employed by the organisations that successfully execute business strategy by making decisions on how to allocate resources. Various researches have found that those organisations that have top practices in talent management consistently show superior financial performance compared to their peers. The approach used in conducting this study was qualitative. Data collection was done through the use of interviews. A purposeful sampling methodology was employed and the sample was composed of 13 employees within the organisation. The finding of the research is that the company is struggling with the actual implementation of best talent management practices. Information that could be gathered from company documents showed a very detailed talent management strategy that is linked to company strategy, but there were a number of concerns that were raised by the respondents, which needs to be addressed by the organisation, should they want to have best practices. The biggest challenge for the organisation is that talent management is still being seen as the accountability of the human resources department, instead of being owned by the entire organisation. The research concluded that the organisation can overcome these challenges, and must accept that talent management is not a once-off event, but rather a continuous journey that evolves with the company strategy.
Description
MBA thesis - WBS
Keywords
Talent management
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