Browsing by Subject "Customer relations"

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Browsing by Subject "Customer relations"

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  • Chinje, Nathalie Beatrice (2014-02-21)
    In recent years, emerging markets have become the main “engine of global (economic) growth” (Spence, 2011, p. 8) . Whilst the rapid diffusion of its banking and mobile telephony industries has been unprecedented and well ...
  • Losper, Wendy Monica (2011-05-12)
    Strategic customer relationships and customer life time value are assets contributing to the creation of shareholder value, a central role of marketing. The delivery of superior customer value requires an understanding ...
  • Fatyi, Mzimkulu Stanley (2011-05-31)
    The changing demands of customers require organisations to be customeroriented. This change urges organisations to move from their present status quo to a new, desired, configuration to better match the current ...
  • van der Westhuyzen, Jacques (2011-06-24)
    It was found in literature from past studies that a vast number of attributes are preferred by clients, and that different industries have different requirements. This research determines what preferred salesperson ...

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